Community Specialist -Manila

About Us

Wonders is a mission-driven company dedicated to creating a thriving, positive, and engaging work environment for our employees. Through our Employee Experience team—which includes Admin & Facilities, Engagement & Development, Procurement, and HSE/Clinic—we foster a culture where people feel safe, valued, and connected.

We are seeking Community Specialists to serve as the bridge between our employees and the organization. In this role, you will provide administrative support, drive engagement, and ensure health and safety standards are met—ultimately shaping a supportive, dynamic, and purpose-driven workplace.

What we’re looking for

We are searching for proactive, organized, and people-focused individuals to join our team as Community Specialists. You will play a key role in enhancing the employee experience, managing community programs, and ensuring that workplace safety and compliance are maintained.

We value strong communicators who can handle administrative processes with precision, foster collaboration, and create an environment where employees feel heard and supported. If you thrive in a dynamic role where no two days are the same and enjoy being at the heart of community building, this could be the perfect opportunity for you!

What you’ll accomplish:

Community Engagement: Plan and organize events, workshops, and programs that foster belonging and employee advocacy.

Health & Safety: Implement and monitor safety protocols, conduct inspections, and serve as the first point of contact during emergencies.

Administration: Maintain accurate records, process documentation, coordinate schedules, and support budget management.

Incident Documentation: Accurately log and report safety incidents, ensuring compliance and preventive measures.

Liaison Role: Act as a trusted point of contact for employee concerns, ensuring open communication with management and external stakeholders.

Success in this role means:

• Achieving an 80% engagement rate in community activities.

• Receiving 80% positive employee feedback on communication and support.

• Growing employee advocacy within the community by 70% in the first year.

About You:

Communication & Relationship Building

• Strong written and verbal communication skills.

• Active listening, empathy, and professionalism in all interactions.

• Ability to resolve conflicts and build trust across different teams.

Safety & Compliance

• Must have S01 certification or higher.

• Knowledge of safety standards, incident reporting, and compliance management.

• Familiarity with safety management systems or protocols.

Organization & Administration

• Skilled in office management, record-keeping, and database systems.

• Proficiency in Microsoft Office Suite or Google Workspace.

• Comfortable managing multiple priorities with attention to detail.

Problem-Solving & Adaptability

• Critical thinker who can respond quickly to employee needs.

• Flexible and resilient in a fast-paced, evolving environment.

Ownership & Team Culture

• Reliable, accountable, and committed to building a supportive community.

• Professional integrity with a collaborative, positive approach.

Bonus Points

While not required, the following will give you an edge:

• Experience in training facilitation or employee engagement programs.

• Data analysis and reporting skills to track and improve community initiatives.

• Background in BPO, retail, or hospitality/tourism environments.

Wonders is committed to empowering people to thrive at work. We believe that diversity is essential to our success, and we welcome talent from all backgrounds—including, but not limited to, race, gender identity, age, nationality, religion, veteran status, and disability.