Community Resource Worker (CRP)

Community Resource Worker 

Practicing Professional 2 (PP2) 

Are you passionate about contributing to the community? Are you interested in working for an organization that is committed to learning and growing, puts people at the centre of our work, believes in a culture of belonging and building on the strength of our community? 

Camino Wellbeing + Mental Health supports individuals, families and communities as they work to strengthen their wellbeing and mental health. Our vision is to have a connected community where all people thrive.   

WHAT’S THE OPPORTUNITY? 

We have an exciting opportunity for a Community Resource Worker to join our Home and Community Outreach department! The Community Resource Worker supports families with children between the ages of 4 and 17 who have identified or suspected mental health challenges. They do this by providing advice, counselling and supports to parents and caregivers and by coordinating the services the families receive from other agencies.  They also provide direct support to children and youth.  They do this work in family homes and in various community settings.    

WHY WORK FOR US? 

We are an organization that serves individuals, families and communities within the Waterloo Region! We are excited about our work, the impact we have in the community and our people (our people are our superpower!).  We are committed to doing what is best for our community and to developing our people. 

Join us to: 

Do work that matters 

Be part of a caring, passionate, and collaborative workplace that lives its values 

Learn a ton and support us in creating a more seamless experience for individuals, families and our community 

Be a part of our diversity, equity, and inclusion journey 

Put the people we serve at the centre of everything we do 

Have a positive impact in our community 

Work with an organization that supports your growth and provides opportunities for you to use your transferrable skills among other teams and programs. 

WHAT YOU’LL BE DOING: 

Provide information, supportive counselling and service coordination for children, youth and families referred to the program.  

Provide psychoeducation to parents, caregivers, children, youth and other service providers to increase an understanding of mental health.  

Engage with families, guardians, and educators to ensure optimum coordination of services and collaborative working relationships  

Work with parents, caregivers and other service providers and teachers to help brainstorm resources, services and interventions that are helpful for the children and families  

Meet deadlines and manage multiple priorities, including the completion of individualized reports, and up to date and accurate case notes, client files and additional documentation   

Ensure that service targets for Ministry of Child and Youth Services are met  

Complete and utilize assessment and outcome tool to inform decision-making.  

Attend team meetings, department meetings, and attend regular case consultation sessions  

Attend supervision with the program supervisor 

WHAT WE’RE LOOKING FOR:  

BSW, CYW, BA or education in applicable field of study.   

Minimum of three (3) years’ experience in the mental health field working with children and families  

Membership in good standing in a relevant professional association, as required  

Working knowledge of the education system  

Demonstrated therapeutic intervention skills  

Willingness to learn new approaches to wellness and mental health.  

Proven experience in a holistic treatment approach and applying wellness and resilience knowledge to therapeutic work  

Commitment to the rights of children and the integrity and worth of all individuals which is consistently reflected in practice  

Strong understanding of professional boundaries and limitations to scope of practice  

Ability and desire to collaborate with internal and external service providers  

Knowledgeable about community and mental health resources  

Excellent communication skills (both oral and written)  

Ability to engage in difficult conversations and manage unpredictable situations with families independently   

Exceptional organizational skills and ability to work in an environment where juggling multiple demands and priorities is the norm  

Proven experience working in a fast-paced environment and meeting deadlines  

Proven experience working independently and within a broader team providing excellent customer service  

Excellent interpersonal and conflict management skills 

ARE THERE BONUS POINTS? 

Yes! We’ll give your application extra credit if you have one or more of these: 

Ability to communicate in and provide client service in a second language is an asset 

ANYTHING ELSE I SHOULD KNOW?: 

This is a permanent full-time position working 37.5 hours per week 

Must be legally eligible to work in Canada 

Flexible work schedule including evening hours is required 

Valid G driver’s license and access to a reliable vehicle during working hours is required 

Satisfactory Police Information Check is required 

Must be able to provide either proof of vaccination or documentation providing a satisfactory reason under the Ontario Human Rights Code for not being vaccinated 

Wage: The hourly range for this role is $26.42-$37.29 

OUR COMMITMENT TO EQUITY 

Camino is an equal opportunity employer and supports workforce diversity. At Camino we believe that diversity enriches our performance, clients, services offered, the communities where we live and work, and the lives of our employees. Should you require accommodation during the recruitment process, please contact Human Resources ([email protected]). While we thank all applicants for their interest, only those candidates selected for an interview will be contacted. 

As we continue to be responsive to the changing needs of our communities, we acknowledge the historical and present-day violence and systemic barriers that continue to harm members of our Region and that we must ask ourselves not if we are complicit, but how.  

Camino is committed to developing anti-oppressive practices and equitable outcomes for the families we serve while ensuring that our programs reflect and meet their needs. We recognize that we must work in collaboration with others to dismantle systems of oppression, discrimination, and violence that people face as a result of their diversity, beliefs and identities.

Building equity takes time, resources, intentional commitment and behavioural change. It is an ongoing process, and we start by recognizing the racism and discrimination faced by Indigenous people, Black people, Asian communities, racialized people, ethnic or linguistic groups, members of the 2SLGBTQIA+ communities, unhoused people, people with mental illness and people with physical and intellectual disabilities.

To help us create change and ensure that we can continue helping families thrive, Camino has invested in antiracism and anti-oppression training for all our employees. In addition, we have engaged in an organizational assessment to identify and address gaps. We have also created an Equity Leader position to help ensure our policies, processes, and practices eliminate any existence or influence of systemic racism across our organization.  

We have a lot of work to do and we are committed to keep moving forward on this learning journey. We will continue to listen, learn, and take action to ensure that everyone at Camino experiences true equity, empowerment, and inclusion.