Community Outreach (Shelter) Assistant Manager

Ruth and Naomi’s Mission has been serving Chilliwack for over 20 years, walking alongside people impacted by homelessness, poverty, and addiction. We operate 24/7 across three locations, serving over 500 meals a day, providing shelter for 200+ people nightly, and offering recovery and support programs.

We’re looking for a Community Outreach Assistant Manager to help lead our shelter-based outreach services. You’ll support staff, oversee daily operations, build strong community partnerships, and ensure participants receive compassionate, high-quality care.

Key Responsibilities

Oversee daily operations of outreach services in collaboration with the Outreach Manager.

Ensure participant, staff, and volunteer safety while maintaining a welcoming, structured environment.

Supervise, mentor, and support staff; assist with recruitment, scheduling, training, and performance management.

Build strong community partnerships to enhance available services and resources.

Participate in program evaluation, identifying opportunities for growth and improvement.

Advocate for funding and resources to sustain and expand outreach programming.

Who You Are

Compassionate, ethical, and aligned with the Christian values of Ruth and Naomi’s Mission with a personal relationship with Jesus.

Able to work effectively with vulnerable populations, including those experiencing mental health and substance use challenges.

A confident leader who can maintain clear professional boundaries and guide others in crisis situations.

Flexible and willing to work varied shifts, including evenings, nights, weekends, and holidays as needed.

What You Bring:

2–4 years leadership experience in shelter, social services, or non-profit settings

Knowledge of substance use, recovery supports, and community resources

Strong leadership, conflict resolution, and decision-making skills

Flexible schedule, including evenings, nights, weekends, and holidays

Alignment with our Christian values and mission

Personal relationship with Jesus Christ and willingness to sign our Statement of Faith

We Offer:

$60,000–$65,000/year

Employer-paid extended health benefits after probation.

RRSP matching after probation.

Who We Are:

Grace: We believe in second chances

Hope: We won’t give up

People: We see the value in everyone

Partnership: We walk together

Curiosity: We are eager to learn

Trust: We do what we say we will

For more information, please see the full Job Description HERE!

To review our statement of faith, please visit this LINK.