Community Operations and Leasing Manager

Vie Management is seeking a Community Operations & Leasing Manager to lead leasing performance while supporting day-to-day community operations across a portfolio of Washington DC communities, including rent-controlled property.

This role is ideal for a sales-driven, creative leasing professional who understands how strong operations, compliance, and resident experience directly impact leasing success. The Community Operations & Leasing Manager will drive traffic, close leases, ensure compliance with DC rent control regulations, and collaborate closely with operations and maintenance teams.

Key Responsibilities

Leasing & Sales Performance

Drive leasing traffic, occupancy, and revenue through proactive sales strategies

Conduct engaging tours and effectively close prospective residents

Build and maintain strong relationships with prospects and residents

Track leasing activity, traffic, and conversion metrics

Support renewal efforts through proactive communication

Community Operations & Collaboration

Partner with maintenance and operations teams to ensure units are rent-ready

Conduct regular community walks to assess unit readiness and overall presentation

Communicate operational timelines clearly to support leasing expectations

Understand building operations to confidently answer prospect and resident questions

Rent Control, Compliance & Administration

Maintain working knowledge of Washington, DC rent control regulations and Fair Housing laws

Prepare and manage leases, renewals, rent increase notices, and required resident communications

Ensure leasing activity complies with local regulations and company policies

Maintain accurate leasing files, reports, and resident records

Marketing & Community Engagement

Collaborate with Marketing on leasing campaigns and promotional efforts

Participate in resident events and outreach initiatives

Assist with creative leasing strategies to stand out in a competitive market

Leadership & Professional Standards

Lead by example with professionalism, urgency, and customer focus

Support and mentor leasing team members as needed

Maintain a solutions-oriented approach to challenges and resident concerns

Qualifications

3–5 years of experience in leasing, property management, or residential sales

Experience working in a rent-controlled or regulated housing environment (DC preferred)

Proven sales and closing experience

Strong understanding of community or building operations

Excellent communication, organization, and time-management skills

Proficiency with property management software (Entrata preferred)

Experience with Microsoft Office (Word, Excel, PowerPoint)

What We’re Looking For

Sales-minded and results-driven

Creative, confident, and relationship-focused

Organized and detail-oriented

Comfortable balancing leasing goals with operational requirements

Thrives in a fast-paced, team-oriented environment

Why Vie Management

At Vie Management, we value innovation, collaboration, and individuality. We foster a diverse, inclusive workplace where employees are empowered to bring ideas forward, take ownership of their work, and grow professionally while creating exceptional living experiences for our residents.