Community Manager: Shaping the Beauty Conversation at L'Oréal

Confidential

Bucharest, București, Romania permanent

Posted: March 20, 2026

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Quick Summary

As a Community Manager at L'Oréal in Bucharest, Romania, you will be responsible for shaping the beauty conversation for our brands, working closely with our global network of agencies to deliver impactful campaigns and drive growth.

Required Skills

Online Community Management Customer Support Email Management Technical Troubleshooting Detail Orientation Prioritization Team Collaboration English Proficiency Romanian Proficiency Cultural Fit

Job Description

About SAMY

SAMY is a global network of independent marketing and communications agencies, using research, technology, strategy, creativity, and performance to deliver impactful, data-driveN solutions and drive growth for brands. With over 1000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award-winning, end-to-end digital campaigns.

Mision
As our Community Manager, you’ll work at the heart of everything we do: from member approvals and campaign validations to smart, timely communication with our users. Your eye for detail and hands-on approach make you the go-to person for all things community.

Job functions

• Approve or disapprove new members in our community.

• Review and approve campaign submissions and screenshots for specific missions.

• Validate user profiles for individual campaigns.

• Manage direct messages (DMs) within a platform via the support account.

• Respond to and interact with posts and users, keeping engagement high.

• Handle technical questions from users and create back-office tickets when issues come up.

• Keep our inbox organized through smart and effective email management.

• You’ll work closely with colleagues, escalate tech issues, and help create a place where creativity and trust go hand-in-hand.

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