Community Health Navigator

Location: Orem, UT 

Salary/Pay: $43,900 annually

About the Role: 

The Community Health Worker (CHW) is responsible for helping patients and their families to navigate and access health and community services and adopt healthy behaviors. The CHW works as a member of the Primary Care team through an integrated approach to care management and community outreach. As a priority, activity will promote, maintain, and improve the health of patients and their families. Provide social support and informal counseling, advocate for individual and community health needs, assess self-management needs and health literacy level, and provide health education. 

Key Responsibilities: 

Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement 

Utilize motivational interviewing skills to identify the patient's individualized goals and priorities for their health

Work closely with medical providers to help ensure that patients have comprehensive and coordinated care 

Conduct intake interviews with patients identifying barriers to optimal health 

Follow-up with patients via phone calls, Telehealth, and in-person visits 

Help patients set personal health goals and support adherence to those goals through identification of barriers and facilitators 

Work collaboratively with multidisciplinary team members 

Be knowledgeable about community resources appropriate to needs of patients/families 

Be responsible for providing consistent communication to the Supervisor to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress

Requirements/Qualifications: 

High School Diploma or its equivalent 

Excellent time management and organizational skills 

Excellent written and verbal communication skills 

Creativity, flexibility, sound judgement, and ability to take initiative 

Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and clients 

Written and oral fluency in Spanish and English required. Experience working in a multicultural setting 

Experience working in a community-based setting for at least 3 years preferred 

Basic computer skills (Outlook, Excel, and Powerpoint helpful)

Ability to initiate and maintain positive working relationships with team members and other organizations 

Positive attitude and open to changing environment