Community Engagement Specialist III

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AECOM's West Region Strategic Communications Group is looking for a senior-level Community Engagement Specialist III to lead public involvement and community engagement on major transportation projects in the planning, design and construction phases for clients. This role will be based in Austin, TX or New Orleans, LA.

Responsibilities include but are not limited to the following:

• Creates Public Involvement, Community Engagement and Communications Plans/strategies and executes related campaigns/outreach.
• Leads implementation of stakeholder engagement, community engagement and communication strategies.
• Identifies and maps key stakeholders for client projects. Conducts in depth research and investigation including stakeholder and situational analysis and jurisdictional review.
• Collaborates with project teams to strategize on best practices and risk communications.
• Engages and informs stakeholders, communities, and residents on projects in-person and/or virtually, or through written materials.
• Develops themes, core messages and collateral for multiple audiences, including digital users, the media, local communities, statutory bodies, technical groups, and elected representatives. 
• Manages the drafting of content for e-newsletters, stakeholder communication, fact sheets, FAQs, exhibit content, and other materials as needed.
• Coordinates with other AECOM and client staff to prepare graphic displays and layouts for public information.
• Plans logistics, execution and facilitation of public meetings, workshops, open houses, focus groups, pop-ups, stakeholder meetings and other community outreach events, both virtually and in-person.
• Develops presentations for meetings with various stakeholders within a client’s brand guidelines.
• Provides acute attention to detail in the development, management and tracking of stakeholder communications and feedback.
• Manages development of surveys and focus groups and other community engagement feedback mechanisms. 
• Analyzes public feedback responses and makes recommendations to technical teams.
• Performs work in accordance with agreed objectives, budget and timescale with little/no supervision.  
• Exercises sound judgment when communicating with internal and/or external clients or customers and develops relationships with key project contacts.
• Coaches entry-level/ mid-level staff members.
• Checks work of self and junior team members prior to seeking approval.

Minimum Requirements :

• BA/BS + 4 YORE or demonstrated equivalency of experience and/or education

Preferred Qualifications :

• Bachelor's degree in communications or a related field, along with 4 + years of community engagement/communications experience or demonstrated equivalency and/or education
• Significant experience managing multiple projects with multiple tasks and deadlines.
• Ability to understand technical project information, develop an outreach strategy related to that information, and oversee the tasks within that strategy to execution.
• Ability to manage, delegate, and QC work products from sub-discipline contributors (graphic designers, technical writers, social media content developers, etc.) to ensure that the overarching strategy is maintained, all deadlines are met, and all work products meet client standards.
• Experience leading communications tasks on large infrastructure projects in the planning, design and construction phases.
• Experience working in or supporting public involvement/community outreach functions in the construction and/or transportation engineering industry.
• Familiarity with the Adobe suite of tools.
• Excellent verbal and written communication skills to effectively work with various departments and levels within company.
• Intermediate skills with Microsoft Applications such as MS Word, Excel, PowerPoint

• Relocation is not available for this position.
• Sponsorship is not available for this position now or in the future. 

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.