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Communications Specialist

Mindful Support Services

Mountlake Terrace, Washington, United States permanent

Posted: February 20, 2026

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Quick Summary

Communications Specialist is responsible for developing and implementing internal and external communications strategies to promote the company's brand and drive business growth.

Job Description

About Mindful Therapy Group

Mindful Therapy Group is a mental health organization providing business-to-business support services to independent therapy and psychiatric private practices. We simplify complex administrative processes - lead generation, marketing, billing, and revenue collection - so providers can focus on delivering high-quality care.

For more than 15 years, we’ve built the MTG brand by navigating the complexities of healthcare with creativity, rigor, and a deep commitment to improving access to mental health care.

About the Role

We’re looking for a Communications Specialist who understands that how you communicate matters just as much as what you communicate.

This role supports:

• Event communications & marketing (ongoing + ad-hoc)
• Corporate communications
• Internal staff communications
• External communications to providers

There is strong structure already in place, so you’ll be able to get up to speed quickly. What we’re looking for is someone who brings judgment, creativity, and problem-solving to adapt messaging based on audience, tone, and intent.

If you’re energized by complexity, fast timelines, and meaningful work in healthcare, this role is for you.

What You’ll Do

• Plan and execute communications for events, seminars, town halls, newsletters, and company announcements
• Own end-to-end event communications (promotion, reminders, follow-ups) to drive sign-ups and attendance
• Create clear, engaging written communications across email, SMS, newsletters, and internal updates
• Support executive and leadership communications as needed
• Maintain and evolve a centralized communications resource library
• Partner cross-functionally with Marketing, Operations, Recruiting, and Leadership
• Help drive employee engagement initiatives, including recognition and internal campaigns
• Create and distribute monthly provider newsletters
• Track engagement and effectiveness of communications and continuously improve over time

What We’re Looking For

• Strong experience in corporate or organizational communications
• Excellent writing and editing skills with a sharp eye for tone, clarity, and audience
• Ability to adapt messaging for different stakeholders (staff, providers, clients, leadership)
• Comfort working in a fast-paced environment with shifting priorities
• Experience with different email platforms and SMS best practices (segmentation, timing, deliverability)
• Sound judgment when handling sensitive or high-stakes communications
• Familiarity with healthcare or regulated environments is a plus (not required)

Who You Are

• Thoughtful, intentional communicator
• Organized, accountable, and proactive
• Comfortable receiving feedback and iterating quickly
• Calm under pressure and confident owning your work
• Collaborative and team-oriented
• Energized by meaningful work that supports access to mental health care

Why Join Mindful Therapy Group?

• Mission-driven work with real impact
• Strong leadership support and clear expectations
• Opportunity to shape how a growing organization communicates
• Collaborative, feedback-driven culture
• In-person team environment that values connection and learning


Requirements:
Qualifications

• Experience: Demonstrated experience in a corporate or organizational communications role (2-3 years minimum), including message development, writing, and editing.
• Audience Sensitivity: Strong understanding of how tone, audience, and intent influence communication effectiveness.
• Technical Skills: Working knowledge of email and SMS best practices, including segmentation, subscription management, and deliverability. Deep understanding of different email platforms (MailChimp, Zoho, Outlook, etc)
• Judgment Under Pressure: Ability to produce high-quality communications quickly in fast-moving or high-stakes situations.
• Compliance Awareness: Familiarity with regulatory, compliance, or governance considerations related to mass communications (healthcare experience a plus).
• Cultural Alignment: Thrives in a culture that values trust, feedback, accountability, and continuous improvement.


Benefits:
Compensation and Benefits:

• 75% employer covered Health, Dental & Vision benefits plan
• 401(k) savings plan with employer matching upon eligibility
• 8 paid holidays
• 15 PTO days accrued annually
• Professional and career development opportunities
• Compensation evaluated with opportunities for advancement

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

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