Communications Manager

Communications Manager (Revised 03/04/2026) 

Role Overview 

The Communications Manager serves as the strategic voice of the organization, developing and implementing comprehensive communications strategies that amplify our mission, engage stakeholders, and advance recovery-friendly policies and programs throughout Rhode Island. This role requires a creative storyteller who can translate complex recovery concepts into compelling narratives across multiple platforms. The ideal candidate combines strategic thinking with hands-on execution to build brand awareness, strengthen community engagement, and support our advocacy, housing, workforce development, and member engagement efforts. 

Key Responsibilities 

Strategic Communications & Brand Management 

Develop and implement comprehensive communications strategies aligned with organizational goals and program priorities 

Maintain consistent brand voice, messaging, and visual identity across all communications channels 

Create and manage annual communications calendar coordinating campaigns, events, and program launches 

Monitor communications effectiveness and adjust strategies based on data and feedback 

Protect and enhance organizational reputation through strategic messaging 

Content Creation & Digital Media 

Write, edit, and produce high-quality content including newsletters, blog posts, annual reports, fact sheets, and program materials 

Develop compelling storytelling content featuring recovery journeys, program impacts, and organizational achievements 

Create engaging social media content and manage organizational presence across platforms (Facebook, Instagram, LinkedIn, Twitter/X) 

Design graphics, infographics, and visual content using design software (Canva, Adobe Creative Suite, or similar) 

Produce video content including filming, editing, and production for social media, website, and events 

Maintain and update organizational website with current, accessible content 

Develop email marketing campaigns and manage email distribution systems (Mailchimp) 

Program Communications Support 

Partner with Recovery Housing program to develop materials about NARR certification, resident resources, and housing opportunities 

Support Workforce Development initiatives with recruitment materials, intern stories, and program promotion 

Collaborate with Member Engagement team on newsletters, member spotlights, and engagement campaigns 

Assist Recovery Advocates with policy briefs, legislative alerts, and advocacy communications 

Create marketing materials for Special Events including Rally4Recovery, Legislative Days, and Recovery Month activities 

Develop communications for volunteer recruitment, recognition, and engagement 

Stakeholder Engagement & Community Relations 

Develop targeted communications for diverse stakeholder groups including funders, partners, policymakers, and community members 

Create donor communications, impact reports, and stewardship materials 

Manage stakeholder databases and communication lists 

Analytics & Reporting 

Track and analyze communications metrics including website analytics, social media engagement, email open rates, and media impressions 

Prepare regular communications reports for leadership and board 

Conduct communications audits and assess effectiveness 

Use data to inform strategy adjustments and improvements 

Monitor trends in recovery communications and digital engagement 

Required Qualifications 

Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or related field 

3-5 years of professional communications experience, preferably in nonprofit, healthcare, or social services sectors 

Exceptional writing, editing, and proofreading skills with ability to adapt tone and style for different audiences 

Graphic design skills and proficiency with design software (Canva, Adobe Creative Suite, or similar) 

Experience with social media management and content creation across multiple platforms 

Website content management experience (WordPress or similar CMS) 

Email marketing platform experience (Mailchimp, Constant Contact, or similar) 

Project management skills and ability to manage multiple priorities simultaneously 

Strong interpersonal skills and ability to collaborate across teams 

Understanding of AP Style and communications best practices 

Proficiency in Microsoft Office Suite 

Data analytics and reporting capabilities 

Ability to work independently and take initiative 

Preferred Qualifications 

Master's degree in Communications, Marketing, or related field 

Lived experience in recovery or family experience with recovery (highly valued) 

Certified Peer Recovery Specialist (CPRS) credential, Recovery Coach Professional designation or equivalent 

Video production and editing skills 

Knowledge of addiction recovery processes and recovery-oriented language 

Experience in behavioral health, public health, or advocacy communications 

Bilingual capabilities (Spanish or other languages reflecting Rhode Island communities) 

Physical Requirements and Availability 

Must be able to perform physical tasks including lifting, bending, and standing for extended periods 

Valid driver's license and reliable transportation required for travel between locations/sites 

Schedule may include evening and weekend hours to support special events, programs, and organizational needs