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Communications Manager, Financial Technology

Sofi

United States (CA - San Francisco) Remote permanent

Posted: May 7, 2026

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Quick Summary

Communications Manager, Financial Technology, responsible for managing internal and external communications, ensuring alignment with company goals and key messaging, and driving team performance.

Job Description

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

We are looking for a Senior Data Scientist to join our Loss Forecasting Modeling Team within the Risk Data Science team. This team member’s responsibilities include model development and performance monitoring supporting data-driven decision-making within our first line of defense. The Senior Data Scientist will play a key role in developing loss forecasting and CECL models across various SoFi products including but not limited to Personal Loans, Student Loans and Credit Cards. The Senior Data Scientist will contribute to the performance analysis of SoFi products using empirical measurements, develop quantitative and machine learning models to forecast losses and provide insights on the drivers for losses. She/He will also collaborate with the Business Unit, Finance, Accounting, Credit & Fraud Risk groups. This position requires knowledge of data analytics and modeling using Python and machine learning/analytical packages as well as strong problem solving and communication skills. The ideal candidate should have hands-on knowledge on common loss forecasting methodologies (e.g. econometrics modeling, survival modeling, state transition, Markov Chain etc.) and excellent knowledge of data science, statistical methodologies and machine learning models (e.g. linear regression, logistic regression, decision trees, gradient boosting, random forests, neural network, clustering analysis etc.).

By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.

What you’ll do:

The Senior Data Scientist will help SoFi develop better data driven modeling solutions by:

• Developing quantitative/machine learning models to forecast product losses

• Aggregating and synthesizing datasets from multiple data environments

• Analyzing complex datasets to understand the performance and drivers for losses across various products

• Investigating external credit data to identify trends in the market and industry

• Conducting loss sensitivity analysis

• Automating models and analytical dashboards

• Monitoring the models’ performance and re-calibrating the models as needed

• Working with Business Units, Operations, Product, Capital Markets, Finance, Accounting and Risk partners to ensure correct loss expectations and trend of losses are communicated effectively and executed appropriately

What you’ll need:

• 5+ years of statistical modeling experience with a Master’s or PhD degree in Statistics, Mathematics, Economics, Engineering, Computer Science, or a quantitative field

• Proficient in Python, SQL & Tableau

• Experienced in model development and data analysis

• Excellent knowledge of data science, statistical methodologies and machine learning models, e.g. linear regression, logistic regression, decision trees, gradient boosting, random forests, neural network, clustering analysis etc.

• Hands-on knowledge on common loss forecasting methodologies, e.g. econometrics modeling, discrete survival modeling, state transition, Markov Chain etc.

• Strong communications and presentation skills

• Someone who is highly motivated and drives change, is eager to learn and able to work collaboratively in a complex and fluid environment

Nice to have:

• Familiarity working with bureau sandbox data a plus

• Experience with generating credit reporting dashboard a plus

• Experience with developing and productionizing models in the AWS environment a plus

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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