Communications Manager

Communications Manager - Supply Chain SaaS

Location: U.S. (remote, preference for East Coast or Central)

Role Overview

We are looking for a full-time Communications Manager to join our RELEX Solutions team in the U.S., supporting our PR and communications efforts across the U.S. and LATAM regions. You will play a key role in executing and strengthening our regional communications program, helping build brand awareness, elevate customer stories, and position RELEX as a leader in retail, supply chain, and AI-driven demand planning.

As a regional communications lead, you will develop press releases, customer case studies, and thought leadership content, while guiding our U.S. PR agency in delivering consistent, high-impact results. You will work closely with senior stakeholders, subject matter experts, and executives to shape messaging, prepare for media opportunities, and ensure alignment with global narratives.

You will also contribute to how we operate as an AI-forward communications team. This includes using AI-assisted tools and custom GPT workflows to support research, drafting, reporting, and media analysis, while applying strong editorial judgment to ensure authenticity and credibility in every piece of content.

This is an ideal role for an organized, creative, and intellectually curious communications professional with experience in B2B technology, the retail industry, and/or supply chain SaaS industries who wants to grow professionally and evolve their career. This is an opportunity for a high-performing early-career communications professional to grow into a strategic PR leader within an innovative, forward thinking, fast-moving, AI-native organization.

Join us as a Communications Manager within the Marketing team and this is some of what you’ll be doing:

• Lead and execute U.S. PR initiatives to build brand awareness and strengthen RELEX’s position in retail, supply chain, and AI.

• Draft and manage press releases, customer stories, bylined articles, and executive communications.

• Act as a point of contact for U.S. PR agency, ensuring alignment on messaging, timelines, and results.

• Collaborate with senior stakeholders and subject matter experts to shape narratives and prepare for media opportunities.

• Identify timely media hooks and proactively support thought leadership tied to industry trends.

• Coordinate with global communications counterparts to ensure consistent messaging across regions.

• Use AI-assisted tools and internal GPT workflows to support research, drafting, reporting, and content optimization while maintaining strong editorial judgment and brand voice.

• Track, analyze, and report on PR performance to inform strategy and improve outcomes.

What You’ll Do

• Serve as day-to-day lead for U.S. PR agency partners, ensuring consistent messaging, strong media results, and alignment with business priorities

• Collaborate with EMEA PR counterparts to maintain global narrative consistency

• Draft and manage press releases for customer wins, product launches, and company milestones

• Develop bylined articles, case studies, executive talking points, and media briefing materials

• Partner with executives and subject matter experts to prepare for interviews, and explore story topics for commentary opportunities

• Proactively identify timely media hooks tied to retail, supply chain, and AI trends

How We Work With AI

Our communications team operates as an AI-forward team. We use custom GPTs and AI-assisted workflows to support research, drafting, media analysis, content refinement, and reporting. This role is expected to:

• Use AI tools responsibly and strategically to increase output quality and efficiency

• Develop and refine prompts that improve content accuracy and brand alignment

• Continuously improve AI workflows that support PR reporting and content development

• Apply human judgment and editorial rigor to ensure authenticity, credibility, and voice

We are not looking for someone who simply “uses ChatGPT.” We are looking for someone who understands how to work alongside AI to elevate communications content and deliverables.

What You’ll Bring

• 3–5 years of experience in PR, communications, or marketing (agency or in-house)

• Strong writing and editing skills across press releases, bylines, and executive communications

• Ability to translate technical topics into clear, business-friendly language

• Strong project management skills and comfort managing multiple deadlines

• Curiosity about AI and willingness to experiment with new tools and workflows

• Confidence working with senior leaders and cross-functional teams

Bonus Points

• Experience in retail, supply chain, SaaS, or enterprise technology

• Experience managing agency partners

• Exposure to thought leadership development or executive visibility programs

• Bilingual - English and Spanish big ➕

About RELEX Solutions:

RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.

Being part of RELEX means being heard, feeling valued and knowing that you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We’re creating and evolving our culture to welcome everyone and value every idea.

RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.