Communications Field Supervisor

EnerStar Solutions provides customized rental and service solutions for all industries. We have everything for your worksite and can help you get it there; accommodations, matting, water, lighting, logistics, communications and more! EnerStar Solutions' integration with Starlink, the most reliable and efficient high-speed broadband internet powered by the newest Low Earth Orbit satellites, we will help you connect from the most remote locations on the globe, ensuring efficiency and productivity.

We help clients integrate remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design rental and service solutions for all industries that seamlessly integrate your worksite.

Our Core Values shape our business operations, employee conduct, and relationships with customers and clients. We are committed to being a better business and better individuals by adhering to these values. We aim to continuously set the standard while striving to be an industry leader by keeping our equipment and technology up-to-date and conducting business in a manner compatible with the environmental, social, and economic needs of the communities in which we operate.

POSITION SUMMARY

The Communications Field Supervisor oversees the installation, maintenance, and repair of communication systems, such as IT, telecommunications, and radio networks. They manage a team of technicians, ensuring that all work is completed safely, efficiently, and to the required standards. This role involves coordinating field activities, troubleshooting complex issues, and maintaining accurate records of all operations. The supervisor also ensures compliance with industry regulations, company policies, and quality standards, while providing leadership, training, and support to their team. Additionally, they may liaise with clients, vendors, and other stakeholders to ensure project goals are met and to address any concerns that arise in the field.

Core Duties & Responsibilities

Prioritize safety in all tasks and comply with company and client safety protocols

Champion EnerStar Core Values in all professional activities

Provide technical leadership and oversee daily communications operations

Dispatch communications technicians to job sites as required

Provide field support as needed (rig-ups, rig-downs, equipment moves, etc.)

Support and train communications technicians, including field-based training

Assist technicians with installation, testing, and troubleshooting of communications systems

Provide customer support for technical issues related to housing, satellite, internet, cameras, and other communications equipment

Work with internal Housing and Power Generation groups to schedule and support Communications activities

Coordinate with vendors to ensure communications equipment is maintained, updated, and in good working order

Maintain and stock communications equipment and consumables

Oversee and help develop LTE, satellite, and remote monitoring solutions and technologies

Interface with Engineering for R&D initiatives, site demonstrations, and deployment of new technologies

Lead new technology planning, roadmap development, and prototype build/testing

Generate and maintain Standard Operating Procedures (SOPs)

Generate and review Field Cap tickets and communications reports

Utilize software tools to track technician hours, PTO, and inventory

Conduct technician performance reviews, including vacation approvals and pay raise recommendations

Monitor technician driving behavior and vehicle location, participate in safety reviews

Assist with new business development and interface with EnerStar management across Power Generation, Housing, Trucking, and Head Office

Keep upper management informed of Communications Group activities, including schedules, customer issues, and staffing

Attend District Management meetings

Participate in other relevant tasks as assigned

Travel: The individual in this role should be able and willing to travel as required by EnerStar Solutions.

 Overnight travel will be required at times and may include trips lasting multiple days.

Job Demands / Environment:

Physical Requirements:
This role involves frequent lifting (up to 50 pounds), bending, climbing, walking, and standing for extended periods, as well as working in confined spaces. Candidates must be physically capable of safely performing these duties.

Medical Fitness:
Due to the nature of the work and applicable safety requirements, candidates must be medically fit to perform physically demanding tasks in varying environmental conditions. Pre-employment and periodic medical evaluations may be required.

Work Conditions:  Work is often performed outdoors in extreme weather conditions, including heat, cold, rain, snow, and wind, with regular exposure to dust, noise, and other environmental factors.

POSITION REQUIREMENTS

Education:

Associates Degree preferred in a relevant field (e.g., Information Technology, Telecommunications, Electronics, Electrical Engineering) preferred

Technical Certifications in networking (e.g., CompTIA Network+), telecommunications, or electronics preferred

Experience:

Minimum 4 + years of progressive experience as a Communications Technician or in a related role

KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrated leadership ability and the capability to lead and support a team of technicians

Ability to work effectively both independently and as part of a team

Strong conflict resolution and problem-solving skills

Ability to manage customer support issues in real time with professionalism

Consistently maintain a professional demeanor

Proficiency with common computer applications (Microsoft Word, Excel, PowerPoint, etc.)

Technical skills in telecommunications, networking, and cable installation

Ability to fabricate and terminate RJ-45, coaxial, LMR240, and LMR400 cables and connector

Ability to learn to configure, deploy, and support satellite-based internet systems

Ability to learn to configure, deploy, and support local area networks (LANs)

Ability to configure, deploy, and support PTZ network camera systems

Ability to repair electronic equipment is considered an asset

Ability to use signal-finding tools to optimize antenna positioning and signal strength

Benefits:

401(k) matching

Dental insurance

Health insurance

Vision insurance

AD&D insurance

Life insurance

Employee assistance program

Referral program

Paid time off, including holidays

EnerStar Solutions. Quality You Desire. Service You Expect. Solutions That Work.

enerstarsolutions.com