Communications Associate (Senegal)

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We are looking for a creative and culturally attuned Communications Associate to support our brand’s growth and engagement across digital platforms in Senegal. The ideal candidate will bring strong experience in content creation, social media management, and community engagement, combined with a strong understanding of the local audience.

This role is perfect for someone who is both creative and strategic, thrives in a fast-paced environment, and is passionate about building meaningful online communities through compelling content.

As the Communication Associate, you will:

1. Social Media & Content Execution

• Create simple, clear posts for all RH social channels.
• Plan weekly and monthly content with guidance from the Manager.
• Adapt content to each platform (LinkedIn, Twitter/X, Instagram, Facebook).
• Write captions, design simple graphics (or brief a designer), and schedule posts.
• Support local-language content where needed.

2. Writing & Messaging

• Write simple, clear, and human-centered messages.
• Create blog posts, email copy, social posts, and scripts.
• Review content for grammar, clarity, and consistency.
• Help maintain the Reliance Health tone of voice across markets.

3. Internal Communications Support

• Help draft internal updates, announcements, and newsletters.
• Work with cross-functional teams to understand what needs to be shared.
• Write messages that are easy to understand for staff in all markets.

4. Reporting & Analytics

• Track performance of posts and campaigns.
• Prepare monthly dashboards.
• Use data to explain what worked and what needs improvement.
• Suggest small changes to improve performance.

5. Campaign Support

• Help plan and run simple marketing and communications campaigns.
• Coordinate with product, sales, clinical, and leadership teams.
• Keep campaign tasks on schedule and communicate progress.

6. Brand & Tone Governance

• Ensure all content follows brand guidelines.
• Keep messaging aligned across markets and languages.
• Alert the Manager when content does not fit brand values.

7. Cross-functional Collaboration

• Work with Sales, Product, Clinical, and Leadership teams.
• Collect information and turn it into simple content.
• Share updates clearly when working remotely.

8. Continuous Learning & Light Strategy

• Stay updated on social trends in the local market.
• Suggest content ideas that fit each country’s audience.
• Support the Manager in making small strategic improvements to content and communications.

Requirements:
• Bachelor’s Degree or HND in any discipline required.
• Proficiency in Microsoft Office Suite.
• Proficiency with social media tools and CRM tools.
• Very strong writing skills (clarity, grammar, structure).
• Ability to work effectively in a remote environment.
• Fluent in BOTH English and French.
• Data literacy (comfortable with dashboards, metrics, insights).

Nice To Have

• Basic design or video editing skills (Canva, CapCut, etc.).
• Experience with health tech, fintech, or B2B content.
• Experience working across multiple markets.
• Skills in Zoho and Adobe Suite.
• Previous experience in content creation and creative writing.

Benefits:
At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• Remote-First Environment
Work from anywhere while staying connected to a vibrant, collaborative team.
• Competitive Salary and Benefits
We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance
Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave
Take the time you need when you need it—no limits, no questions.
• Meaningful Impact
Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture
Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities
Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance
We provide an allowance to support your ongoing professional growth and skill enhancement.

This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.