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Communication Specialist III

LanceSoftInc2

Collegeville, PA, United States permanent

Posted: September 7, 2017

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Quick Summary

A Communication Specialist III is responsible for providing communication solutions in support of IT strategy, developing written communications to ensure relevant parties are kept current with key happenings, and implementing communication plans to both IT Project Team and business customers.

Job Description

Communications role provides communication solutions in support of IT strategy. Major Role Responsibilities:
• Provides a communication channel between projects, within projects, and with the business
• Develops written communications to ensure that relevant parties are kept current with key happenings
• Supports the branding and internal marketing of projects.
• Implements communication plan and develops various materials and communications to both IT Project Team and business customers.
• Writes and edits copy for a variety of communication materials including emails, newsletters, FAQ’s, presentations to Sr. Management and user community, and website content.
• Years of Experience 5-7.

Purpose
Plan for and manage the widespread communication and change that is expected across related projects. These are separate projects requiring similar communication and change management skill sets. The intention is to communicate the implementation of each technology solution in an easy to consume manner. The timelines for launch of these technologies will be approximately 6 months. The Communications Partner will deliver both the strategic communications plan and the tactical schedule for each project, along with delivering the actual activities within the communications schedule.
Project Specific Scope
 The Communications Partner will interact with internal project leads, SMEs, and any governance or steering committees.
 Support the branding and internal marketing as ‘one face’ of Information Management projects
Build the Communications and Change Management strategic plan, including stakeholder assessments and needs analysis
 Build and implement Communication and Change Management Schedules
 Develop and deliver materials and communications as outlined in the communication schedule to Sponsors, Project Teams, and business customers
 Overall Scope (applies to all Communications Partners / All Projects)
 Support the initiative’s branding and internal marketing to their stakeholders and customers
 Intent is to build a foundation using standardized templates, plans and schedules
 Stakeholder mapping and analysis
 Develop Communication and Change Management Plans, and Stakeholder Assessments
 Build and implement Communication and Change Management Schedules
 Develop and deliver materials and communications outlined in the schedules to Sponsors, Project Teams, and business customers to include multiple formats (eg. written, podcasts, video, etc.)
 Change impact analysis, Change readiness assessments (e.g. “pulse surveys”) etc.
 Support the development of portals and/or central repositories
 Communication deliverables (applies to all Communications Partners / All Projects)
 Project-level stakeholder assessments, communication plans, communication schedule, and execution of the Communication schedule;
 Change management plans, schedule, and execution of the Change Management schedule;
 Provide a communication channel between and across project teams and the business stakeholders;
 Leverage standardized processes and templates for consistent internal communications, based on IM Communications ways of working and Brand Standards;
 Develop written communications to ensure that relevant parties are kept current with key happenings;
 Support the branding and internal marketing of each project and Global Product Development;
 Implement Communication Plans, develop various materials and communications to Sponsors, Project Teams, and business customers;
 Write and edit copy for a variety of communication materials including emails, newsletters,
 FAQ’s, presentations to senior leaders and user community;
 Build and maintain internal SharePoint content for project-facing and customer-facing sites;
 Hold weekly check-ins with IM Communication and Change Management Lead.

Qualified candidates must have an understanding of clinical trials and/or technology related to clinical trials.

All your information will be kept confidential according to EEO guidelines.

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