Communication and Engagement Specialist

Communication and Engagement SpecialistLocation: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

Inspire change. Shape culture. Engage minds.

The RoleCapco is seeking a Communication and Engagement Specialist to craft and deliver internal engagement strategies that inspire, inform, and activate change. You will work across large-scale transformation programmes, designing content and strategies that build momentum and shape meaningful employee experiences.

What You’ll Do

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Design and implement internal communication and engagement strategies across transformation programmes

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Lead discovery sessions and workshops to understand colleague engagement needs and map communication channels

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Create high-quality communications assets, portals, and storytelling frameworks

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Define success measures and track the effectiveness of engagement strategies

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Collaborate with designers and stakeholders to ensure alignment with brand and messaging goals

What We’re Looking For

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Experience developing communications strategies for internal change or transformation programmes

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Strong storytelling and presentation skills, including confident PowerPoint use

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Comfort working with brand guidelines and complex stakeholder environments

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Excellent verbal and written communication abilities with strong attention to detail

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Ability to work in agile teams within fast-paced consulting or financial services settings

Bonus Points For

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Copywriting experience and understanding of human psychology in messaging

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Adobe Illustrator, InDesign, and basic video production/editing skills

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Experience with SharePoint, Google Sites, or internal communications platforms

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Motion graphics or animation design capabilities

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Prior experience in consulting or Financial Services

Why Join Capco

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Deliver high-impact technology solutions for Tier 1 financial institutions

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Work in a collaborative, flat, and entrepreneurial consulting culture

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Access continuous learning, training, and industry certifications

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Be part of a team shaping the future of digital financial services

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Help shape the future of digital transformation across FS & Energy

We offer a competitive, people-first benefits package designed to support every aspect of your life:

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Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover

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Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders

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Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement

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Family Care: 8 complimentary backup care sessions for emergency childcare or elder care

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Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs

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Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick—workshops, certifications, e-learning—your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development

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Healthcare Access: Convenient online GP services

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Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance

Inclusion at CapcoWe’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.