Commercial Operations Coordinator

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list. 

At LIONS Events, we create exceptional festival experiences through strategic partnerships and flawless execution. Our team values collaboration, attention to detail, and innovative problem-solving to deliver memorable events that exceed expectations.

This role sits within the LIONS Events Operations team, reporting to the Commercial Operations Lead. The role focuses on supporting the world class delivery of Festival Partnerships taking place within the Festival Perimeter and the City of Cannes. Working alongside the Commercial Operations Executives, you will be responsible for supporting the team with the delivery and execution of festival partnerships as well as overall festival operational tasks. 

This role is based in London and will require you to be in the office 3 days a week. 

• Responsible for managing administrative tasks for multiple types of partnerships across branding, activities, networking and space builds 

• Track project timelines, support team goals, and facilitate cross-departmental communication. 

• Updating of the Partner Portal with all operational detail 

• Supporting the operations team with general administrative, data entry and reporting duties including and not limited to: 

• Minute taking in meetings when requested 

• Supporting commercial execs with orders and supplier communication 

• Festival asset management as required 

• Maintaining the inventory sheet for the sales team and making updates/edits to products as needed 

• Maintaining and organising our shared drive including filing 

• Handling shipping logistics for partners 

• Providing commercial partnership and exhibition support to the Lions US team

Qualifications /Personal Attributes: 

• Calm and proactive problem solver 

• Excellent communication with peers and clients, with the ability to be flexible where needed 

• High attention to detail and organization focused 

• Experience with microsoft systems and capturing data in an organized way 

• Ability to prioritise and manage time efficiently 

• Team Collaboration 

• Attending weekly sales and operations team meetings 

• Taking feedback, collating requests and meeting minutes 

• Concise reporting and document management - across tracking of deliverables and project status updates 

• Willingness to travel (for site visits and the festival in June) 

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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