Commercial Office / Retail Property Manager

We are S&R Group and for over 60 years we have been building communities "where friendships flourish and life is enriched". We are looking for people who, like us, believe the work we do has a positive impact on their community and that together we can continue supporting our Residents and their families.

Position Overview

 

We are seeking an experienced Commercial Office/Retail Property Manager to join the team. The ideal candidate will oversee all facets of property operations for the location, including marketing, leasing, contractor supervision, maintenance and cleaning operations, budgeting, CAM reconciliations, and tenant relations. This is a hands-on role requiring strong leadership, strategic thinking, and a client-focused mindset to maximize property value and tenant satisfaction.

 

Key Responsibilities:

 

Marketing and Leasing

• Develop and execute marketing plans to attract and retain tenants for commercial office and retail spaces.
• Respond promptly to inquiries, conduct property tours, and negotiate lease terms in coordination with legal and finance teams.
• Monitor market trends, competitive properties, and occupancy metrics; prepare regular reporting on occupancy, rent roll, and pipeline

 

Operations Management

• Oversee maintenance and cleaning contractors and on-site staff; ensure service levels meet or exceed contractual obligations.
• Establish work orders, supervise preventative maintenance programs, and coordinate major repairs or capital improvements.
• Ensure compliance with safety, environmental, and accessibility regulations; maintain up-to-date certifications and records.

 

Budgeting and Financial Management

• Develop and manage annual operating budgets, including CAM (Common Area Maintenance) charges, recoveries and forecasts.
• Monitor expenses, identify cost-saving opportunities, and provide variance analyses with explanations.
• Prepare CAM reconciliations and owner/tenant billings; assist with audits and financial reporting as needed.

 

Tenant Relations

• Serve as the primary point of contact for tenants; build and maintain positive relationships to support lease renewals and community engagement.
• Address tenant concerns promptly, coordinate with property engineers, vendors, and internal teams to resolve issues.
• Plan and execute tenant events and marketing programs that enhance property visibility and tenant satisfaction.

 

Compliance and Reporting

• Maintain accurate property files, reports, and dashboards (occupancy, rent collections, work orders, maintenance schedules).
• Ensure compliance with lease terms, brand standards, and internal policies.

For this role, we are looking for a candidate with these qualifications:

• Experience: 3 to 5 years of related experience in commercial office and/or retail property management.
• Skills: Strong computer skills (e.g., MS Office; property management software such as Yardi, MRI, or APOLLO; CRM systems); proficient in data analysis, budgeting, and financial reporting.
• Business Acumen: Above-average understanding of real estate economics, lease structures, CAM allocations, and operating expenses.
• Communication: Excellent written and verbal communication, negotiation, and interpersonal skills.
• Leadership: Demonstrated ability to supervise contractors and staff, manage multiple vendors, and coordinate cross-functional teams.
• Education: Bachelor’s degree in Real Estate, Business Administration, Finance, or related field preferred (or equivalent experience).

 

Ideal Attributes

• Detail-oriented, organized, and proactive with strong problem-solving abilities.
• Customer-service mindset with a collaborative approach to vendor and tenant relationships.
• Ability to thrive in a fast-paced, dynamic environment and manage competing priorities.
• Knowledge of local market trends, landlord-tenant laws, and safety regulations.

 

Availability

This role may require occasional after-hours work or on-call coverage for emergencies and special events.

Compensation and Benefits

• The salary is listed at $65,000 to $75,000 including variable leasing and performance bonuses.
• Salary is commensurate with experience.
• Benefits package including health, dental, retirement plan, and paid time off.
• Opportunities for professional development and career advancement within the organization.

While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.

This posting is for a vacant position.