Commercial Learning Sr. Trainer (m/w/d)

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

The Commercial Learning Sr. Trainer reports to the Manager Commercial Learning and is responsible for providing Sales Training to Intuitive’s Global Distribution Markets. This individual will collaborate closely with the European Commercial Distribution Managers to create a sales training strategy to improve the knowledge and skill of the Distributor Partners.

Roles & Responsibilities:

• Leadership• Partner with the Global Commercial Distribution Team to support the sales strategy by aligning all training programs and initiatives to the priorities
• Assess European distributor sales team's strengths and gaps pertaining to knowledge and skills; Develop programs to address competency gaps
• Collaborate with internal partners such as Direct Commercial Learning, Salesforce Effectiveness, ISI Business School, HR, Talent Development, Clinical Product Education and other cross functional partners to standardize business processes
• Collaborate with Learning & Technology Specialist to execute e-learning initiatives and maintain current training records

• Sales Training• Create curricula, agendas and training materials for all technical, clinical and sales training programs
• Manage regional and corporate new hire training programs - Distributor Clinical and System Training (DCAST)
• Effectively present and deliver ISI Clinical Sales Process and Capital Sales Process presentations and workshops to new hire trainees during DCAST programs and ongoing competency programs
• Leverage various formats and venues for training programs, such as instructor-led, self-led, distance learning/remote, video and podcast, etc. to maximize the impact of the content
• Collaborate closely with Global Marketing to ensure training aligns with messaging, value propositions and market opportunities
• Conduct routine field rides with field sales to diagnose common training needs as well as provide coaching, feedback and mentorship
• Support da Vinci procedures in a hospital operating room

• Technical / Clinical Training• Maintain "expert" level certification of da Vinci Surgical Systems / procedure lectures and advanced instrumentation in-service training and lectures
• Effectively present and deliver da Vinci Technical Lectures / procedure lecture to new hire trainees during DCAST programs and ongoing competency programs
• Certify distributor sales personnel on da Vinci Surgical Systems and advanced instrumentation in-service training
• Educate Distributor Sales Personnel on Best Practices for da Vinci Surgical Systems pre, intra and postoperative management

• Analytical• Forecast annual program needs to meet organizational growth
• Measure sales effectiveness of training programs and develop reports and comprehensive programs analysis

#LI-Hybrid

Skills & Experience:

• B.S./B.A. Degree required, preferably in Business Administration, Communications, Healthcare Management or Biomedical Engineering
• 4+ years of Sales or Sales Management experience, preferably in medical device field
• 2+ years of Corporate Training or Training Management experience
• Experience with the da Vinci Surgical Systems preferred
• Knowledge of the operating theater preferred
• Proven ability to effectively communicate both verbally and written
• Strong interpersonal and leadership skills
• Highly organized and able to operate independently
• Ability to travel 15%+
• English fluency required

Wir schätzen jede Person in ihrer Individualität – unabhängig von Geschlecht, ethnischer oder sozialer Herkunft, Religion, besonderen Bedürfnissen, Alter oder sexueller Identität. Diskriminierung hat bei uns keinen Platz.

Haftungsausschluss für US-Exportkontrollen: In Übereinstimmung mit den U.S. Export Administration Regulations (15 CFR §743.13(b)) können einige Positionen bei Intuitive Surgical US-Exportkontrollen für potenzielle Mitarbeitende unterliegen, die Staatsangehörige von Ländern sind, die derzeit einen Embargo- oder Sanktionsstatus haben.

Bestimmte Informationen, die Sie im Rahmen der Bewerbung angeben, werden verwendet, um festzustellen, ob Intuitive Surgical (i) in Ihrem Namen eine Exportlizenz von der US-Regierung einholen muss (das Lizenzierungsverfahren der Regierung kann bis zu sechs Monate dauern) oder (ii) einen Technology Control Plan (TCP) implementieren muss (verlängert den Einstellungsprozess in der Regel um 2 Wochen).

Für alle Positionen bei Intuitive, die Exportkontrollen unterliegen, steht ein endgültiges Angebot unter dem Vorbehalt, dass vor dem geplanten Eintrittsdatum eine genehmigte Exportlizenz und/oder ein vollständig ausgeführter Technology Control Plan (TCP) vorliegt. Das Eintrittsdatum kann dabei angepasst werden, sofern der Genehmigungsprozess den Einstellungsbedarf nicht unangemessen beeinträchtigt.