Commercial Insurance Customer Service Representative

At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.

Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.

Primary Responsibilities:

As a Customer Service Representative - Commercial Lines for Wye River Insurance, your primary responsibilities include:

• Assisting with monthly reports, analyzing policy, compiling various proposals, creating ACORD applications, insurance agreements, and additional projects

• Creating and distributing certificates of insurance to stakeholders on a daily basis

• Editing and proofing all work for precision before distribution

• Generating and sending all invoices in a timely manner

• Interacting with clients at all levels both on the phone and in person

• Providing professional and courteous service for all functions required

• Organizing and maintain calendars

• Planning and executing occasional client/networking meetings and functions

• Making travel arrangements

• Maintaining all files pertaining to corporate matters

• Special projects as requested

What You Bring to Us:

• Bachelor’s degree required

• 2+ years in administrative assistant or similar role supporting multiple people in fast paced environments

• Experience with commercial lines of insurance

• 1-2 years of experience in either Insurance or Real Estate industries

• Property and Casualty insurance licenses

• Willingness to travel between main corporate office and off-site meetings

• Strong organizational abilities to manage heavy task volume

• Must have excellent written and verbal communication skills

• Possession of outstanding organization skills is essential

• Strong computer/typing skills (Word, Excel, PowerPoint, Outlook) AND EPIC

• Ability to handle mail, phones, scheduling, faxing, etc

• Ability to edit/proofread for grammar and content

• Capable of setting priorities and complete multiple tasks simultaneously

• Professional presentation required at all times

• Creativity, helpful/friendly personality, customer service focused, and a desire to learn the basics of insurance

Salary Range
$45,000—$55,000 USD

When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.

Working on our team and in this position, you can expect:

• Competitive compensation.

• Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.

• Paid leave. We provide 20 days of paid time off plus holidays.

• Retirement planning. We offer a 401k program with a company match.

• Tuition reimbursement. Plus, many other programs to support career development and growth.

• A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.

Bozzuto is proudly an Equal Opportunity Employer.