Commercial Inside Sales

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• Reinvent yourself: At Bosch, you will evolve.
• Discover new directions: At Bosch, you will find your place.
• Balance your life: At Bosch, your job matches your lifestyle.
• Celebrate success: At Bosch, we celebrate you.
• Be yourself: At Bosch, we value values.
• Shape tomorrow: At Bosch, you change lives.

We're looking for a motivated and customer-focused Commercial Inside Sales professional to join our team in Fort Smith, AR, United States. In this role, you'll be the backbone of our commercial sales operation, developing deep expertise in our commercial equipment offerings while building strong relationships with customers and supporting our Account Managers. You'll combine technical knowledge with consultative selling to drive growth, identify cost and energy-saving solutions, and expand our market presence in the commercial HVAC sector. This is an excellent opportunity to grow your sales career while making a meaningful impact on our customers' success.

• Develop comprehensive knowledge of our commercial product portfolio and become a trusted product specialist within your organization
• Support internal and external customers with technical expertise, providing accurate quotes for commercial HVAC equipment and supplies
• Analyze customer needs and recommend superior product selections with alternative solutions that deliver energy and cost savings
• Conduct proactive outreach to assigned and non-assigned accounts to drive sales growth and increase profit margins
• Manage order entry, shipment tracking, and post-sale support to ensure seamless customer experiences
• Facilitate product returns and educate customers on warranty processes and procedures
• Collaborate with the Commercial Value Engineer and Branch team to support job take-offs and technical assistance
• Perform additional duties as directed to support team objectives

Required Qualifications:

• High School Diploma or equivalent
• 5+ years of commercial HVAC technical knowledge and industry experience
• 5+ years of customer service experience with a proven track record of success
• Demonstrated experience supporting sales teams and driving revenue growth
• Strong interpersonal and customer relationship management skills
• Excellent communication and organizational abilities
• Proficiency with Windows and Microsoft Office software
• Ability to travel less than 10% as needed

Preferred Qualifications:

• Experience with CRM software platforms (such as Salesforce)
• Proven ability to prepare quotes, proposals, and technical documentation
• Strong analytical skills with the ability to interpret data and identify trends
• Demonstrated problem-solving capabilities and decision-making skills
• Experience in the design-build market channel or commercial construction industry
• Positive human relations orientation and collaborative work style
• Track record of meeting or exceeding sales targets and performance goals

All your information will be kept confidential according to EEO guidelines.