Commercial Analyst - SaaS

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)

We're looking for a commercially sharp Commercial Analyst to join our Commercial & Bids team — someone who combines strong financial modelling instincts with a forward-leaning approach to AI-enabled analysis.

This is a role for someone who enjoys working at the intersection of pricing, deal economics, bid support, and contract governance across a dynamic SaaS portfolio. You'll bring analytical depth and attention to detail, while actively leveraging AI tools for scenario modelling, bid content quality assurance, and contract risk analysis — with your own judgement and commercial rigour applied to every output.

What we're looking for

We're looking for someone who brings strong commercial thinking, analytical capability, and a high level of accuracy. You'll be comfortable working across multiple opportunities at once and confident collaborating with stakeholders across commercial, sales, bid, and product teams.

• 3–6 years of experience in commercial analysis, pricing, bid support, or deal desk roles
• Strong financial modelling and analytical skills, including margin, cost-to-serve, and scenario analysis
• Experience supporting bids, proposals, or commercial responses
• Confidence working with spreadsheets and data analysis tools
• Strong written skills, with the ability to prepare clear and accurate commercial content
• Confidence using AI tools for commercial analysis, and an interest in prompt engineering to automate and quality-assure outputs
• Excellent attention to detail and the ability to manage competing deadlines
• A Bachelor's degree in finance, business, economics, or a related discipline

The following would also be highly regarded

• Experience in a B2B SaaS or multi-product technology environment
• Exposure to government procurement, ANZ public sector requirements, or enterprise contract negotiation
• Familiarity with AI or automation tools used in analysis, document generation, or quality review
• Understanding of SaaS commercial metrics such as ARR, ACV, CAC, and LTV
• SQL or data querying skills
• APMP certification, bid management training, or financial modelling qualifications

Responsibilities

• Build and maintain pricing models for SaaS products and support scenario analysis for complex deals
• Conduct cost-to-serve analysis, margin modelling, and competitive pricing benchmarking to support deal positioning
• Support business case development and opportunity analysis for key pursuits
• Track and report on deal economics including ACV, discount rates, and margin performance
• Contribute to bid responses by preparing pricing schedules, commercial content, compliance documentation, and other supporting materials
• Help maintain bid content and commercial artefacts so they remain current, accurate, and reusable
• Support contract governance activities, including review of commercial terms and risk identification
• Use AI-enabled tools to support pricing analysis, bid content quality assurance, and contract risk flagging — and apply prompt engineering to improve and automate commercial workflows
• Use AI tools to analyse historical bid performance and identify patterns to inform future responses
• Track commercial metrics and pipeline activity across bids and opportunities

Culture and Benefits

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.