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College Aide

CityOfNewYork

New York City, NY, United States permanent

Posted: February 28, 2026

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Quick Summary

Provides Application Support and Quality Assurance for software development projects in New York City.

Job Description

Hours: Part-Time – Varies
Work Location: 30-30 Thomson Ave, LIC, Queens 11101

As a College Aide, you can work up to 17 hours per week during the school year and then full-time during the winter/ summer breaks. Please note you must be a student enrolled in an accredited college or graduate school to be eligible.

The NYC Department of Design & Construction, Technology & Innovation Division seeks a College Aide. Under the direction of the Director of Application Development, the candidate will provide Application Support and Quality Assurance for the agency’s software. Candidate will perform functions as follows: troubleshoot agency software problems, participate in project meetings, produce data analytics and reporting using PowerBI, log and track software issues into ticketing system; and provide basic training for DDC applications.

Authorization to work in the United States is required for this position. NYC Department of Design and Construction does not provide sponsorship for international employees for visa applications, extensions or status changes, including STEM/OPT visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position, at the time of application.

All applicants, including City Employees:
Please go to NYC Government Jobs | Explore Careers | City of New York, go to Search for Open Jobs, and type in the Job ID # listed above. Submit job application as prompted. Do not apply via Employee Self-Service (ESS), e-mail, mail, or fax your resume to DDC directly.

COLLEGE AIDE - ASSIGNMENT LEVE - 1020B

For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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