College Aide – HR Intern (Performance Management & Evaluations)

ABOUT NEW YORK CITY BOARD OF CORRECTION

The New York City Board of Correction (“BOC” or the “Board”) is a nine-member, non-judicial oversight body that regulates, monitors, and inspects the City’s correctional facilities. Established in 1957 and strengthened in independence in 1977, BOC is one of the earliest oversight boards for detention settings in the United States.
The City Charter mandates five core functions:
- Establish and ensure compliance with minimum standards for the care, custody, treatment, and discipline of people in DOC custody.
- Investigate serious incidents.
- Review grievances from people in custody and staff.
- Evaluate the performance of the Department of Correction.
- Make recommendations on areas of key correctional planning.
With offices in Lower Manhattan and on Rikers Island, BOC partners with DOC, Correctional Health Services, DCAS, and other stakeholders to carry out its oversight responsibilities through public reporting and data-driven analysis.

Key Responsibilities

- Support the full build-out of the agency’s annual performance evaluation cycle from planning, drafting, and manager coordination through training, tracking, and year-end evaluation support.
- Collaborate with managers across Research, Monitoring, Investigations, and Administration to help draft and refine Tasks & Standards for over 20 agency roles.
- Maintain tracking tools to monitor evaluation deadlines, completion, and compliance.
- Assist with developing training and communication materials for staff and managers related to performance management.
-Review submitted evaluations for completeness, clarity, and alignment with agency guidelines.
- Help prepare meeting materials, training decks, timelines, and internal memos related to the performance cycle.
- Conduct research on HR best practices in goal-setting, evaluations, and competency-based performance systems.
- Provide general administrative support, including document organization, formatting, and data entry.
- Assist with inputting data into NYCAPS E-Performance System
- Holds data entry role for all NYCAPS E-Performance updates and entries regarding Performance Management
- Support cross-team onboarding initiatives as needed.
- Assists with general office work on the Administration team.

By the end of the internship, the intern will:
- Gain end-to-end experience building a performance evaluation cycle in a NYC agency.
- Learn how to develop and refine Tasks & Standards in partnership with managers.
- Strengthen their skills in writing, analysis, communication, and project coordination.
- Understand NYC HR processes, documentation standards, and compliance timelines.
- Build a professional portfolio of written materials, templates, and tools created during the internship.

Core Competencies
- Excellent written communication
- Strong organization & attention to detail
-Professionalism & confidentiality
- Ability to work independently and collaboratively
- Curiosity, initiative, and willingness to learn
- Strong time-management and follow-through

Technical Skills (Preferred)
- Microsoft Office or Google Workspace
- Basic data organization (Sheets/Excel)
- Interest in HRIS systems (training provided) - NYCAPS

Work Environment
The intern will work at 2 Lafayette Street with hybrid flexibility. They will collaborate with managers agency-wide and receive regular guidance and mentorship from the Deputy Executive Director of Administration.

Sample Projects
- Drafting Tasks & Standards after meetings with unit leaders
- Developing evaluation templates and reference guides
- Building a tracking system for evaluation submissions
- Assisting with training decks for supervisors
- Reviewing evaluation drafts for quality and clarity
- Supporting the onboarding of new staff with performance-related materials

Professional Development
- Exposure to senior leadership and cross-team collaboration
- Participation in HR trainings, onboarding sessions, and performance workshops
- Resume review, skills coaching, and mentorship

Minimum Requirements
Available to work part-time during the semester, MAX 25 hours per week.

COLLEGE AIDE (ALL CITY DEPTS) - 10209

For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.