Collections Specialist

Byrider

Madison, Wisconsin, United States permanent

Posted: February 19, 2026

Job Description

Byrider - 5234 High Crossing Blvd, Madison, WI 53718

Collections Account Manager (Consumer Finance)

Do you have a background in management, sales, customer retention, call center, collections, or a related field? Would you enjoy earning great pay while helping customers with an industry-leading credit program?

Growing national automotive consumer finance company! Collections Account Manager career opportunity!

Rewards for Collections Account Manager:

• Annual compensation: ~$50,000.00 - $70,000.00
• Hourly pay + monthly bonus up to $2,000.00
• Full benefits- Health, Dental, Vision, PTO, 401k
• Career growth to Manager or Specialist
• Industry-best customer program
• 36 years in business
• Growing national company

Responsibilities for Collections Account Manager:

• Collections, customer service, customer retention
• Assist with lending/credit origination
• Help ensure branch compliance
• Demonstrate a high level of customer service
• Work with consumer finance software
• Attend ongoing training classes

Hours for Collections Account Manager:

• Full-time (40 hours)
• 100% onsite
• No Sundays
• Work most Saturdays (shorter day) with a weekday off
• Location hours: Monday - Friday 9-7, Sat 9-4
• Shifts will vary
• Overtime as needed with OT pay

Requirements for Collections Account Manager:

• 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience
• Good communication, computer & customer service skills
• Able to work the hours listed & 100% onsite
• Able to pass a background check

Keywords: Collections, Customer Retention, Call Center, Collections Account Management, Debt Collector, Collections Specialist

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