Collections Specialist
Sago
Posted: March 13, 2026
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Quick Summary
The AR, Collections Specialist performs tasks required for an accurate Accounts Receivable System and collects on delinquent accounts.
Required Skills
Job Description
The AR, Collections Specialist performs tasks required for an accurate Accounts Receivable System and collects on delinquent accounts.
Requirements:
KEY JOB RESPONSIBILITIES:
Accounts Receivable
• On a daily basis, researches and inputs cash receipts data into the computer and verifies by comparison to the bank deposit. Distributes edit lists to various departments.
• Assists the Accounting Manager in interpreting and resolving accounts receivable problems with clients.
• Responsible for general journal entries to transfer funds upon request.
• Maintains accurate customer files; keeps track of name changes, mergers, address changes, and mailing attentions for all divisions. Relays this information to the appropriate personnel.
• Responsible for the following functions:
o Inputting dues amounts and generating invoices and posting sales.
o Keeping track of total commission allowed (capped) on a monthly basis and informing appropriate staff when the cap has been reached.
o On a facility basis, noting payments less commission; providing worksheet.
o Showing payments distributed to appropriate years' dues.
• Researches customer discrepancies, discusses any deviation from client payment plans, obtains appropriate approvals to have open credits applied, and, in general, keeps the accounts receivable system as clean as possible.
• Upon request, provides special reports reflecting current status of customer accounts.
• Verifies deposits and posts to accounts receivable.
• Prepares vouchers and special information on appropriate invoices.
• Duplicates, files, and retrieves accounts receivable material as needed.
• Assists the Accounting Manager in monthly reconciliation of revenue accounts.
Collections
• Collects delinquent accounts, establishes payment arrangements and follows up to ensure that delinquent accounts are being paid
• Evaluates unpaid accounts
• Handles all bankruptcy accounts. Collects all accounts written off to bad debt, and files a copy with the bankruptcy office. Advises the bankruptcy office of paid-out accounts, if any.
• Handles all purge-off accounts and reports them to collection agencies.
• Sets up all contract accounts.
• Works on payment arrangements with accounts that are overdue.
CORE COMPETENCIES:
· Customer service
· Multi-tasking
· Alertness
· Attention to detail
· Accuracy
· Communications with all levels including ownership
· Works well in a team environment
· Highly motivated
· Effectively communicate- verbal & written
QUALIFICATIONS
Education:
· High school diploma
· Basic Accounting or Bookkeeping courses are preferred
Experience:
· 2-4 years’ experience in accounting/bookkeeping department
Computer Skills:
· Experience with Sage Mas-500 and/or Salesforce is preferred
· Microsoft Word & Excel
· MS Outlook
Benefits:
• Free Gourmet Tea/ Coffee on the house.
• Free drop cab facility for up to 20 Kms from Office location.
• Extensive Mediclaim Benefit.