Collections Specialist

Distro

Bogotá Remote permanent

Posted: February 25, 2026

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Quick Summary

Collecting outstanding payments as a Collections Specialist, providing exceptional customer service and negotiation skills to ensure timely payments in a fast-paced environment.

Required Skills

Proven experience Billing procedures Grading Techniques Debt collection laws MS Office Databases Negotiation Problem-solving

Job Description

We are seeking a competent Collection Specialist to contact clients and collect outstanding payments. You will balance maintaining trustful relationships with ensuring timely payments. Professionalism, trustworthiness, excellent communication, and negotiation skills are essential, along with the ability to work independently.
Responsibilities: -Communicate with residents until resolution -Manage notices, compliance, and eviction processes --Maintain records and ensure legal compliance
Skills:
• Proven experience as a Collection Specialist or similar role
• Knowledge of billing procedures and collection techniques (e.g., skip tracing)
• Familiarity with debt collection laws (e.g., FDCPA) is a plus
• Proficient in MS Office and databases
• Comfortable working with targets
• Patience and stress management ability
• Excellent written and oral communication skills
• Skilled in negotiation
• Strong problem-solving abilities

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