Collections Specialist Bilingüe (MLB)

Distro

Lima, Lima permanent

Posted: March 23, 2026

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Quick Summary

Collects and resolves customer accounts with a high volume of contacts, providing empathetic service to build positive relationships and manage outstanding balances in a fast-paced environment.

Required Skills

English Spanish Customer Service Collections CRM Systems Spreadsheet Management Data Accuracy Communication Time Management Financial Knowledge

Job Description

📞 Job Opening: Collections Specialist

Location: Lima, Peru (On-site)

📌 Schedule

Monday to Friday 9:00 am – 6:00 pm EST or 10:00 am – 7:00 pm EST

🎯 Role Objective

FinFit Ops is seeking an energetic and proactive Collections Specialist to join its support team. This role focuses on providing high-quality customer service, maintaining positive relationships, and managing a high volume of contacts to resolve outstanding balances.

Main Responsibilities -High-Volume Communication: Contacting clients by phone and email regarding outstanding balances. -Empathetic Service: Providing clear, professional, and relationship-oriented service. -Disciplined Follow-Up: Conducting consistent follow-up on outstanding payments to ensure timely resolution. -Transactional Support: Review basic invoices and resolve minor discrepancies. -Data Integrity: Record payment statuses and maintain organized documentation in internal systems. -Activity Reports: Generate daily or weekly reports on collection efforts and contact volume.

✅ Requirements -Education in Finance, Accounting, Business Administration, or related field (in progress or completed). (plus) -Minimum 1 year of experience in Collections -English level B2+, C1 Skills in CRM/billing systems and spreadsheet management (Excel/Google Sheets).

👉 If you are looking to grow in a dynamic environment and enjoy interacting with clients, apply now and join FinFit Ops in Lima.

#SolvoGlobal

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#LI-Onsite

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