Collections Account Manager

Byrider

Madison, Wisconsin, United States permanent

Posted: April 13, 2026

Quick Summary

We are a leading consumer finance company with a dynamic and fast-paced environment that values innovation and collaboration. As a Collections Account Manager, you will be responsible for managing customer relationships and collections with a focus on providing excellent customer service and achieving high sales targets. This is an opportunity for a motivated and results-driven individual to join our team and grow professionally.

Job Description

Byrider - 5234 High Crossing Blvd, Madison, WI 53718

Collections Account Manager (Consumer Finance)

New ownership! Immediate hire! Last position to complete our team. Open to all backgrounds and work history.

Would you enjoy earning great pay while helping customers with an industry-leading credit program?

Growing national automotive consumer finance company! Collections Account Manager career opportunity!

Rewards for Collections Account Manager:

• Annual compensation: ~$50,000.00 - $70,000.00
• Hourly pay + monthly bonus up to $2,000.00
• Full benefits- Health, Dental, Vision, PTO, 401k
• Career growth to Manager or Specialist
• Industry-best customer program
• 36 years in business
• Growing national company

Responsibilities for Collections Account Manager:

• Collections, customer service, customer retention
• Assist with lending/credit origination
• Help ensure branch compliance
• Demonstrate a high level of customer service
• Work with consumer finance software
• Attend ongoing training classes

Hours for Collections Account Manager:

• Full-time (40 hours)
• 100% onsite
• No Sundays
• Work most Saturdays (shorter day) with a weekday off
• Location hours: Monday - Friday 9-7, Sat 9-4
• Shifts will vary
• Overtime as needed with OT pay

Requirements for Collections Account Manager:

• 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience
• Good communication, computer & customer service skills
• Able to work the hours listed & 100% onsite
• Able to pass a background check

Keywords: Collections, Customer Retention, Call Center, Collections Account Management, Debt Collector, Collections Specialist

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