Collateral Processor – Trade and Title Documentation

Starting Pay $18/hour +

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement,  now expanding with VI Resorts by Westgate to include the Pacific Northwest, Hawaii, Canada, and Mexico. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company. Our success is built on our core values of Integrity, Passion, and Work Ethic. These values guide how we support our Owners, serve our guests, and show up for one another every day.

As a Collateral Processor – Trade and Title Documentation, you’ll play a vital role in keeping the flow of collateral and documentation accurate, organized, and compliant. You’ll manage the reassignment and release of collateral, maintain lender portfolios, and help ensure legal and title records are properly processed.

This position is perfect for someone who loves details, organization, and seeing tasks through from start to finish. You’ll work with attorneys, custodians, and internal departments to resolve title issues, process legal documents, and support the overall funding process.

If you’re reliable, detail-oriented, and eager to grow your administrative or finance career in the hospitality industry, this could be your perfect fit.

What You Will Do:

• Process incoming legal documents and mail from attorneys or internal departments.
• Identify and resolve document discrepancies or missing items, coordinating Remote Online Notarization (RON) when needed.
• Research, record, and maintain title documentation using systems such as ImageQuest, ServiceNow, and MR.
• Manage assignments, reassignments, and document releases to align with lender portfolio requirements.
• Process and record Quit Claim Deeds (QCDs), Warranty Deeds in Lieu (WDILs), and related documents.
• Collaborate with custodians, lenders, and attorneys to meet funding deadlines and resolve issues.
• Generate and maintain departmental reports while keeping leadership informed on progress.

Why You’ll Love It Here:

• Be part of a trusted, growing hospitality brand with nationwide reach
• Enjoy a stable, full-time role with opportunities for career advancement
• Work in a supportive environment that values teamwork, accuracy, and growth
• Gain experience in documentation, finance, and title processing — all within a fun, people-focused company

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Bring:

• Proficiency in Microsoft Excel, Access, and Word
• 10-Key typing speed of at least 5,000 KPH
• Excellent organization, accuracy, and time management skills
• Strong communication and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience with databases or document management systems (preferred)
• High school diploma or GED required
• 6 months to 1 year of related experience and/or training, or an equivalent combination of education and experience

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.