[CMI] Software Delivery Manager

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.

Project – the aim you'll have

As a Delivery Manager you'll work closely with our clients to build and implement cloud computing and AI solutions. On a daily basis you'll be responsible for understanding customer needs, proposing the best solutions and implementing them. You'll be managing a team to deliver quality fixed projects and iterative value to end users in our business unit focused on cloud computing and AI implementations. 

Position – how you'll contribute

• Building and maintaining collaborative relationships with key clients
• Monitoring fixed project scope and ensuring effective client communication
• Managing monthly settlements with clients and team members
• Team management – driving professional development, performance reviews, and salary management
• Creating and maintaining a healthy team culture through coaching, facilitating, and protecting the team from distractions
• Managing team certification processes and skills matrix development
• Overseeing project resource allocation and utilization
• Leading recruitment, onboarding, and offboarding processes
• Defining and measuring metrics to track team progress, goals, and areas for improvement
• Working effectively across multiple projects simultaneously, with exceptional context switching abilities
• Formal handling of contracts and clauses that are the basis for cooperation with clients

Expectations – the experience you need

• More than 4 years of experience in a similar managerial position
• Commercial experience in managing, influencing, and measuring team performance in a global multinational environment
• Experience in managing career paths of project team members from both financial and technological perspectives
• Experience in leading agile teams delivering fixed projects while ensuring quality and addressing issues
• Experience in monitoring and ensuring the margin and profitability of projects 
• Demonstrated ability to efficiently manage multiple projects simultaneously and excel in context switching
• Fluent English and Polish both written and spoken

Additional skills – the edge you have

• Understanding of cloud computing platforms
• Knowledge of AI/ML implementation processes and best practices
• Familiarity with certification processes for cloud platforms
• Strong client relationship management skills
• Experience in leading cloud managed services projects

Our offer – professional development, personal growth:

• Flexible employment and remote work  
• International projects with leading global clients 
• International business trips  
• Non-corporate atmosphere 
• Language classes 
• Internal & external training 
• Private healthcare and insurance  
• Multisport card 
• Well-being initiatives 

Position at: Software Mind Poland

This role requires candidates to be based in Poland.