Cluster Security Manager

Every Gesture Carries Meaning. Every Stay Leaves a Mark.

At Luura, work unfolds like island life itself. Unhurried. Intentional. Shaped by culture, art, and the people who bring it to life.

We believe luxury should feel human. Connection matters. Details speak quietly but with purpose. Our spaces are designed not only for guests, but for those who animate them. Places where curiosity is welcomed, individuality is valued, and ideas are heard.

Contribution here is personal. Craft is respected. Each day offers a new opportunity to create moments that linger.

If you are thoughtful, creative, and moved by making experiences that feel real, you will feel at home.

Welcome to Luura.

The Island Chapter

Luura begins its journey in Paros with two distinct yet connected expressions.

Luura Paros Cliff, opening May 2026, features 39 thoughtfully designed rooms set above the sea.

One year later, Luura Paros Sand follows with 49 additional rooms and a collection of vibrant food and social spaces that capture another rhythm of the island.

Your Role in the Story 

The Cluster Security Manager is responsible for ensuring the safety, security, and well-being of all guests, employees, and property across multiple LUURA locations. This role oversees and coordinates security operations at all sites, including supervising external security teams, managing CCTV monitoring, ensuring the safety of staff accommodations, and implementing property-specific security protocols. The Cluster Security Manager also safeguards guests and employees while maintaining overall site security, ensuring consistent standards, compliance with local laws, and a rapid response to any incidents across the cluster. 

Key Responsibilities 

• Develop, maintain, and implement comprehensive security SOPs, manuals, and operational standards across all properties to ensure consistency; for all operational areas.

• Lead, mentor, and supervise on-site security team, and external contractors, ensuring proper coverage and operational excellence. 

• Plan, coordinate, and conduct regular training for security staff on emergency procedures, guest and employee safety, conflict resolution, and property protocols.  

• Provide training to all operational personnel in accordance with established procedures and standards. 

• Oversee day-to-day security operations, including shift alignment, coverage during peak hours, and on-ground supervision of teams. 

• Manage CCTV monitoring, review footage, and ensure accurate incident reporting and documentation across the cluster. 

• Ensure the safety and security of staff accommodation, guest areas, and property facilities. 

• Oversee external security providers, including access control, emergency response, and buggies/security vehicle operations. 

• Conduct regular audits and inspections, proactively identifying potential issues or vulnerabilities and implementing improvements. 

• Check all properties for safety, security, or operational risks and inform senior management proactively about any concerns (hotel and staff accommodation) 

• Respond promptly to incidents, emergencies, or accidents, coordinating with authorities and providing leadership guidance on-site. 

• Collaborate closely with other departments (Front Office, F&B, Housekeeping, HR) to maintain seamless operations and overall safety. 

• Analyze security data, incident reports, and operational gaps to continuously improve procedures, risk management, and guest safety. 

• Prepare detailed reports for senior management on security operations, incidents, staffing, peak hour performance, audits, and strategic improvement initiatives. 

• Ensure all work and guest incidents are submitted to the relevant authorities as required by local regulations. 

Who We’re Looking For 

• Minimum of 8 years in security management, with at least 3 years overseeing multiple properties or sites. 

• Proven experience managing hotel, resort, or large property security operations, including external contractors and on-ground teams. 

• Strong knowledge of CCTV systems, access control, emergency procedures, and staff accommodation safety. 

• Experience in hotel pre-openings will be considered as a plus. 

• Ability to manage shift alignment, peak hour operations, buggies/security vehicle operations, and audits. 

• Proactive approach to identifying risks and reporting issues before they escalate. 

• Familiarity with Greek laws and EU regulations related to security and safety. 

• Excellent leadership, decision-making, and analytical skills. 

• Fluency in English; additional languages are a plus. 

• Eligible to work in an EU country. 

• Comfortable working outdoors in varying conditions and responding to on-site emergencies. 

• Committed to creating safe, secure, and exceptional experiences for guests and staff. 

• Committed to creating exceptional and memorable guest experiences. 

• Passionate about culture, art, and authentic hospitality. 

Perks You’ll Love

• Team rates at LUURA, Ennismore & Accor properties worldwide.
• Discounts at our restaurants, bars, and cafes.
• Access to art, cultural events & live music nights.
• Recognition that matters — from surprise gifts to team celebrations.
• Beautiful team spaces & comfortable accommodation (where applicable).

Ready to Dive In?

Bring your energy, your ideas, and your true self — and let’s create something unforgettable together.

📍 Apply now and start your journey with LUURA.