Cluster Learning and Development Manager
AccorHotel
Posted: March 18, 2026
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Quick Summary
The Cluster Learning and Development Manager will be responsible for developing and implementing training programs to enhance the skills and performance of our team members, and contributing to the success of our company.
Required Skills
Job Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
• Initiate, coordinate, deliver and follow-up on all training activities within the hotel
 
• Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
 
• Update and maintain accurate records of training activities and participant information
 
• Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
 
• Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
 
• Share responsibilities for the integration and orientation process of new hires
 
• Assist with the implementation of new policies, procedures, and standards
 
• Prepare and submit training reports
• Bachelor’s Degree in Human Resources Management / Hotel Management
• Minimum 3 years of training/facilitation experience
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Candidates from Hospitality Background is mandatory
WHAT IS IN IT FOR YOU:
• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities