Cluster Head - Consolidation Delhi
Meesho
Posted: August 7, 2025
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Quick Summary
We are looking for a Cluster Head to join our Fulfilment and Experience team in Delhi, India. The ideal candidate will be responsible for leading a team of logistics and supply chain experts to deliver exceptional customer experiences. Key skills required include problem-solving, analytical thinking, and leadership abilities.
Required Skills
Job Description
About the Team:
Being part of Meesho's Fulfilment and Experience team will zip you to the cockpit of our ever burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations / support, supply chain know-how, analytics and the holy grail, first principles problem solving. At Meesho, we are trying to do what's never been done before - taking e-Commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain which changes how folks think about e-Commerce not just in India, but globally. We focus on personal growth and fun at work just as much as we do on working hard.
About the Role:
As an Assistant Manager - Packaging Center- F&E, you’ll be responsible for overseeing the daily operations of the packaging center, ensuring efficient and effective processes, maintaining high-quality standards, and managing the team to achieve organisational goals. This role requires strong leadership, excellent organisational skills, and a deep understanding of packaging processes and safety standards.
What you will do: :
• Operational Management: Oversee all daily operations of the packaging centre, including receiving, packaging, and shipping activities. Ensure compliance with industry regulations and company standards. Implement and optimise standard operating procedures (SOPs) for packaging processes.-Monitor and manage inventory levels to ensure sufficient materials are available for production needs.
• Team Leadership: Supervise, train, and mentor packaging centre staff, including supervisors, line workers, and support personnel. Conduct performance evaluations and provide constructive feedback to team members.-Foster a positive and collaborative work environment.
• Process Improvement: Identify areas for process improvement and implement changes to enhance efficiency and reduce costs. Utilise data and analytics to monitor performance metrics and drive continuous improvement. Stay current with industry trends and advancements in packaging technology.
• Communication and Coordination with 3P partner Coordinate with other departments, such as 3P team, central team, logistics, and WMS team to ensure seamless operations. Communicate effectively with upper management regarding operational status, challenges, and progress. Prepare and present regular reports on packaging center performance.
What you will need: :
• Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field. Equivalent experience may be considered.
• Minimum of 3-5 years of experience in operations management, preferably in a fulfillment centre operations.
• Proven leadership and team management skills.
• Strong understanding of packaging processes, materials, and equipment.
• Excellent organisational and problem-solving abilities.
• Proficiency in using inventory management and ERP systems.
• Working Conditions: Will primarily be working in a warehouse for extended hours and in night shifts. May involve standing or walking for extended periods.