Cluster General Manager – Mövenpick, Novotel & ibis Wellington

Work your Way to Wellington (Te Whanganui-a-Tara) and step into a landmark leadership opportunity as Cluster General Manager – Mövenpick, Novotel & ibis Wellington. Based in the heart of Wellington’s CBD, this pivotal role leads three distinct brands, driving performance, culture, and guest experience across a dynamic, multi-hotel cluster.

Mövenpick Hotel Wellington

A refined 5-star, 114-room destination for the modern business traveller, Mövenpick blends premium Meetings & Events with a strong food culture, fostering meaningful connections in vibrant Te Aro.

Novotel Wellington

A contemporary, family-friendly hotel in the CBD offering 139 spacious rooms with harbour or city views, a popular restaurant and bar, gym facilities, and a discreet boardroom with dual access to Lambton Quay and The Terrace.

ibis Wellington

Wellington’s largest economy hotel, ideally located near the city’s major venues including Takina, Te Papa, TSB Arena, and Sky Stadium. Known for efficiency, scale, and consistency, ibis delivers vibrant dining at Vivant and caters seamlessly to large groups.

This is a rare opportunity to lead with impact across premium, midscale, and economy brands - shaping strategy, performance, and culture at the heart of New Zealand’s capital.

The Cluster General Manager leads the overall performance of Mövenpick Hotel Wellington, Novotel Wellington, and ibis Wellington. Based at Mövenpick Wellington and reporting to the Portfolio General Manager, CP Hotels, this role provides strategic and operational oversight across the three properties.

You will inspire teams across all areas of the businesses, driving excellence in performance, culture, sustainability, and guest experience. Demonstrated expertise and strong capability in Food & Beverage and Conferencing & Events, combined with proven experience in owner and stakeholder relationship management, while building and sustaining a high-performing Heartist culture.

• Ensure smooth, efficient operations across all three properties, driving consistency, brand standards, and operational excellence.
• Lead, inspire, and develop Executive and Management teams, fostering a strong People & Culture focus and a high-performing Heartist culture.
• Provide clear operational and strategic direction across all areas of the business, including Rooms, Revenue, Food & Beverage, Conferencing & Events, Finance, Sales, and Engineering.
• Drive commercial performance by delivering business plans, sales and marketing strategies, annual budgets, and profit outcomes across the cluster.
• Maximise revenue, yield, and profitability through effective revenue management, market positioning, and operational efficiency.
• Conduct regular performance and productivity reviews across departments to continuously improve quality, service standards, and market competitiveness.
• Lead succession planning, coaching, and development for Executive teams and key leaders to ensure long-term capability and continuity.
• Build and maintain strong owner and stakeholder relationships, representing Accor with credibility at industry, owner, and government levels.
• Champion exceptional guest experiences across all touchpoints, ensuring each brand delivers on its promise while reflecting the energy and character of Wellington.

• Demonstrated expertise and strong capability in Food & Beverage and Conferencing & Events, with proven experience in owner and stakeholder relationship management within a multi-property hotel environment.
• Previous experience in a Senior General Manager role, with a strong understanding of complex hotel operations.
• Passion for coaching, mentoring, developing, and inspiring teams, building high-performing leadership and Heartist cultures.
• Ability to lead with authenticity, adaptability, and cultural awareness in a dynamic hospitality environment.
• Full working rights in New Zealand

• Leading an amazing team across Premium, Midscale & Economy Brands in the Nation’s Capital.
• Competitive Salary package including bonus potential
• Salary continuance insurance
• Private Healthcare
• Incredible Accor Heartist Benefits - discounted Food & Beverage & Accommodation Worldwide

Our commitment to Diversity & Inclusion:

‘’We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.’’

 

“Pioneering the Art of Responsible Hospitality, connecting cultures with Heartfelt care”