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Cluster Director of E-Commerce

MinorInternational

Phuket, จ.ภูเก็ต, Thailand permanent

Posted: April 7, 2026

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Quick Summary

We are seeking a Cluster Director of E-Commerce, responsible for overseeing the online presence of our luxury hospitality brand, providing excellent customer service and ensuring seamless online experiences for our guests.

Job Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Avani Hotels & Resorts is a vibrant upscale brand offering relaxed comfort and contemporary style. Avani was launched in response to an increasingly influential group of discerning travelers who appreciate stylish design and excellent service, but also demand great value. Avani hotels are designed for the way we travel now. And we think it’s all about balance. Balance between coolness and kindness, between design and function, and between service and privacy.

Cluster position for :

Anantara Mai Khao Phuket Villas , Anantara Layan Phuket Resort and Avani+ Khao Lak

You will be driving profitable growth of the online transient market segment of the business and creating consumer demand and loyalty through proprietary and third party e-channels. Further you will support business growth & direction over the next 5 years. Start from leading, planning, executing the development of MH e-Commerce capabilities, including web performance, SEO, PPC and other online strategies and tactics. As Director of E-Commerce you will be in charge of developing and structuring an appropriate in house e-Commerce team based upon business needs, financial cost and return. Last but not least you will provide consultation and direction to managed properties in both domestic and international markets on both strategic and tactical e-Commerce activities.

 

• At least Bachelor’s Degree in any related filed.
• Experience in online marketing roles in the hotel or travel industry.
• Very good written & verbal English is essential.
• Good understating of Search Engine Optimization and Pay-per-clicks tactics.
• Experience in using Content Management Systems.
• Proficient analytical web skills and ability to analyze website performance data (i.e. financial, statistical and /or performance).
• Strong analytical skills are a must. Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.
• Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met.

 

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