Cloud Infrastructure Engineer (Operating System Deployment & Asset Management)

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade. ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, governance and assurance services as well as managed processes. In a dynamic digital & cyber landscape where trust & collaboration is key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are seeking an experienced individual who is familiar with Asset Management and SCCM Operating System Deploymentto lead our IT asset lifecycle management and specialise in operating system deployment using Microsoft System Center Configuration Manager (SCCM/MECM). This role combines strategic asset management expertise with fundamental technical knowledge of OS deployment, imaging, and automation. If you are being selected, you will be offered as a 2 year direct contract (benefits and all are the same!).

Responsibilities:

Asset Management

• Lead the end-to-end IT asset lifecycle management process, from procurement through disposal, ensuring compliance with organisational policies and regulatory requirements
• Maintain comprehensive asset inventory databases and ensure accuracy of hardware and software asset records
• Develop and implement asset management strategies, policies, and procedures to optimise asset utilisation and reduce costs
• Conduct regular asset audits and reconciliation activities to identify discrepancies and ensure data integrity
• Prepare detailed reports and analytics on asset utilisation, costs, and compliance for senior management
• Collaborate with procurement and finance teams to manage vendor relationships and negotiate contracts
• Coordinate with deployment teams to ensure accurate asset tracking during device provisioning and refresh cycles

SCCM Operating System Deployment (OSD) - Operator Level

• Execute and manage SCCM task sequences for Windows operating system deployment for all new devices
• Perform device imaging, OS installations, and refresh operations using established SCCM deployment methods
• Monitor OSD deployments, track success rates, and generate deployment status reports
• Troubleshoot common OSD issues using standard procedures and escalate complex problems appropriately
• Coordinate deployment schedules with project management team and ensure timely completion of deployment activities
• Verify device readiness and perform pre-deployment checks including hardware compatibility and network connectivity
• Perform quality assurance checks on deployed devices to ensure they meet organisational standards

Technical Leadership and Optimisation

• Provide technical guidance and mentorship to junior team members on OSD best practices
• Continuously evaluate and improve OSD processes to reduce deployment time and increase success rates
• Collaborate with security teams to ensure deployed images meet security baselines and compliance requirements
• Stay current with Microsoft technologies, Windows releases, and industry best practices
• Participate in project planning for large-scale device refresh initiatives and Windows migration projects
• Serve as subject matter expert and escalation point for complex OSD and asset management issues
• Create and maintain comprehensive documentation for OSD processes, task sequences, and troubleshooting procedures

Requirements:
Education and Experience

• Minimum 5-7 years of experience in IT asset management and SCCM administration
• Minimum 3-5 years of hands-on experience with SCCM OSD in enterprise environments
• Proven track record of managing large-scale OS deployment projects (1,000+ devices) or equivalent

Professional Skills

• Strong analytical and problem-solving abilities with attention to detail
• Excellent communication skills, both written and verbal, with ability to explain technical concepts to non-technical stakeholders
• Ability to work independently and manage multiple priorities in fast-paced environments
• Project management capabilities and experience leading technical initiatives
• Strong documentation skills and commitment to maintaining accurate records

Preferred Qualifications

• Microsoft certifications (Modern Desktop Administrator Associate, Endpoint Manager, or equivalent)
• ITIL Foundation certification or higher
• Knowledge of software asset management (SAM) frameworks and ISO 19770 standards

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/ or such other successor site.

Benefits:
• A wholly-owned subsidiary of GovTech.
• An attractive yearly training budget and annual performance bonus.