Cloud Infrastructure Engineer (IGT1)

About IGT1

IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates. We’re also proud to be a sister company of IFS, Sri Lanka’s largest and most established technology company. 

At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class product and services, and create long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. 

With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. 

Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. 

About the client: Sitecore 

Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

About the role:

We are looking for a Cloud Infrastructure Engineer to support the implementation and operation of Sitecore's multi-tenant SaaS products. The team is focused on agile operations with a dynamic Dev/Ops culture.

The Cloud Platform team is responsible for the infrastructure and shared services stack on top of which all the Sitecore applications sit. It is a team of engineers with a mission to build a rock-solid foundation for Sitecore that supports 100s of engineers and 10s of millions of users today while continuing to scale rapidly.

The team owns everything from our cloud environments, containerized platform for running backend services, service-oriented & microservices architecture, and in-house built mission-critical shared services. The team is also responsible for driving architectural evolution, overall site health and providing other engineering teams with observability tools, best practices, and guidance for running highly available and performant microservices.

Key Responsibilities: 

• Provide the necessary feedback and follow-up when tasks are completed to all parties involved
• Install, deploy and maintain complex hybrid container platforms on a Microsoft Azure Cloud = infrastructure with development, test and production environments
• Ensure day-to-day management of Sitecore container platforms by investigating and resolving incidents, solving ad hoc technical problems, performance monitoring, and managing system capacity
• Be a point of contact within Sitecore for all ad-hoc cloud Infrastructure related requests, more specifically on container technologies
• Participate in our 24/7 infra incident rotation

What You Need to Succeed:

• 2+ years of hands-on experience as a Cloud Engineer in a SaaS environment, with strong expertise in at least one major cloud provider (AWS, Azure, or GCP)

• Hands-on experience with cloud-native networking services such as AWS Direct Connect, Azure Virtual Network, Google Cloud VPC, etc.

• Deep understanding of traditional networking concepts such as routing, switching, and firewall configurations
• Significant experience as a Kubernetes administrator
• Deep expertise on configuration management and orchestration systems (Chef, Puppet, Salt, Ansible, …)
• Hands-on experience with infrastructure as code processes and tools like Terraform
• A solid background in tying all the above into CI/CD and GitOps processes
• Experience administering services like Redis, Elastic or similar technologies

Preferred Skills and Experience: 

• Technology agnostic
• Scripting experience
• Knowledge about packaging tools like Kustomize, Helm, Flux, etc.
• Knowledge about NoSQL databases like Redis, ElasticSearch, CosmosDB

We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time, we value the power of in-person collaboration to build community, spark innovation, and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP