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Closing & Reporting Manager

Lucidya

Riyadh, Riyadh Province, Saudi Arabia permanent

Posted: January 15, 2026

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Quick Summary

Closing & Reporting Manager is a key role in a fast-paced customer experience (CX) intelligence platform, responsible for managing customer lifecycles and driving business growth.

Job Description

About Lucidya:

Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.

Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.

Why this role matters:

We’re rapidly scaling at Lucidya - through products, people & now geographies. With the latter in specific comes the need to ensure we’re compliant with all reporting regulations in different regions. The Closing & Reporting Manager is responsible for maintaining accurate financial records, ensuring timely month-end and year-end close, and preparing financial reports in compliance with accounting standards and company policies.

This is a crucial role within our finance team, and would initially report directly into the Chief Financial Officer. The role will be on-site in our Riyadh office.

What You’ll Do:

• Maintain and reconcile general ledger accounts on a monthly basis

• Prepare and post journal entries, accruals, and provisions
• Lead month-end and year-end closing activities
• Reconcile balance sheet accounts, including bank, AP, AR, and intercompany accounts
• Ensure accurate classification of expenses and revenues
• Support the FP&A team in preparation of financial statements in accordance with IFRS / GAAP
• Assist in audit processes by providing schedules, reconciliations, and supporting documents
• Actively monitor, analyze & report variances between actuals and budgets
• Ensure company-wide compliance with internal controls and accounting policies
• Coordinate with AP, AR, Payroll, and other departments to resolve discrepancies

Who You Are:

• You have 10+ years of experience in GL or financial accounting/reporting roles
• You’re well versed in accounting principles (IFRS / GAAP)
• You hold a bachelor’s degree in Accounting/Finance (Professional certifications such as ACCA/CPA/etc are a big plus)
• You’ve previously worked with ERP systems such as Oracle or NetSuite
• You’re an Excel wizard, and can use VLOOKUP formulas (without needing to google it)
• The small details matter to you - you have a habit of double & triple checking your work to make sure every letter, number & decimal point is in the right place
• You can tell stories through numbers, and are quick to jump on anything that doesn’t make 100% sense
• You’re a strong communicator, and can effectively communicate and coordinate with stakeholders from different cultural backgrounds & seniorities

What success would look like for you:

• Timely and accurate month-end close
• Number of audit adjustments (the less the better)
• Reconciliation accuracy (the higher the better)
• Compliance with deadlines and accounting standards

What the hiring process will look like:

• Screening call with TA
• Technical Interview with the Finance team
• Interview with the CFO
• Offer

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