Clinical Training Specialist - Therapeutic Neurotoxin

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

AbbVie is an equal opportunity employer, and dedicated to fostering an inclusive, flexible, and supportive workplace that values and respects every individual. We are committed to operating with integrity, driving innovation, transforming lives, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability. We ensure a fair and inclusive recruitment process without discrimination against any employee or applicant because of, and not limited to, race, religion, age, physical or mental disability, gender identity or expression, sexual orientation, or marital status. Our hiring process is flexible and accessible, so if you have any specific requests or accessibility requirement, please feel comfortable to let our team know by emailing [email protected] or speaking with your Recruiter and we'll make any necessary adjustments to accommodate your needs.

The Clinical Training Specialist provides essential training and clinical support to healthcare professionals to ensure safe, effective use of CNS therapy products. This role focuses on enhancing HCP confidence and competence in patient treatment through education on approved indications, development of customer-facing resources, and collaboration with cross-functional teams. The Clinical Specialist works with our Commercial In-Field Team in their designated regions  regionally to drive product adoption while improving patient care and supporting informed decision-making throughout the patient journey.

We are open to considering candidates seeking both part time (2.5 days per week) and full time (5 days per week) for this position. 

KEY DUTIES AND RESPONSIBILITIES

• Supported by our sales team, identify customers who will benefit from more technical product support, and work in clinic with those customers to drive confidence in the use of our product, tailoring to the needs of the customer
• Provide product educational services to HCPs, through a variety of channels, to support HCPs to increase their knowledge, confidence, clinical understanding and advocacy of our product in the relevant therapeutic areas and approved indications.
• Ensure positive HCP experience with AbbVie products by providing ongoing clinical and educational support at all stages of the educational journey.
• Build strong relationships and advocacy with HCPs nationally and within key accounts. Be seen as a valued resource through the quality of the education and support provided.
• Maintain up to date in-depth technical knowledge of specialty, disease areas, AbbVie product and competitive marketplace.
• Work with the cross functional team to prioritise target accounts, given the wide scope of the role. Provide insight and share best practice to inform National and Territory account plans, including proactively identifying opportunities to add value to HCPs and patients. Use innovative thinking and practices to overcome barriers and respond to critical business opportunities and threats.
• Monitor and review specific actions as identified and agreed within National and Territory account plans.
• Share experiences, expertise, ideas and techniques to assist with the training of internal colleagues in the team.
• Report any adverse event within 24 hours as per AbbVie’s policies and procedures.
• Proactively participate in AbbVie’s WHS programs, adhere to policies and promote a safe work environment at all times.
• Adhere to AbbVie’s codes of conduct and compliance processes, including timely training and maintaining ethics and integrity.
• Other ad hoc duties such as administrative duties, as requested.

• Background experience as a Healthcare Professional i.e Nurse, Physiotherapist, Occupational therapist Physician and/or Physician assistant
• Post-reg qualification degree/MSc/PhD – desirable
• Proven neurology and/or rehabilitation experience in a clinical environment-preferably as an injector - desirable
• Experience confidently presenting to, and educating others at national, regional or local clinical meetings with a strong clinical, medical and scientific knowledge of the therapeutic sector;
• Strong knowledge of human anatomy, particularly in context of spasticity management and practical knowledge and understanding of the local heath care system,
• Proficient in the use of business tools and IT, including virtual engagement platforms in scenarios where physical travel is not possible.
• Effective verbal and written communication skills
• Proactive, creative and genuinely passionate about training and education, with an ability to bring new and innovative approaches to the traditional model of training
• Demonstrated capacity for training based on scientific evidence and best practices
• Experience working within diverse cross functional teams and evidence of influencing and building relationships as part of this
• Effective verbal and written communication skills
• Experience in rehabilitation centre desirable, but not essential

Flexibility and Availability: In line with Australia’s 'Right to Disconnect' legislation, we recognise and respect employees' right to refuse contact outside of their working hours, unless such refusal is deemed unreasonable. As we operate in an international, matrixed environment, there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.

Ways We Work

• All For One Abbvie: We weigh all decisions against the common good. We inspire, share and create as a team. We solve problems for all rather than serving our immediate team.
• Decide Smart & Sure: We make intelligent decisions to create the best outcomes. We act quickly, embrace experimentation, and learn what doesn’t work and get on to what does.
• Agile & Accountable: We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results, staying keenly aware of the urgency in all we do.
• Clear & Courageous: Open, honest, candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
• Make Possibilities Real: We question with endless curiosity. We’re never satisfied with good enough—patients depend on us to deliver more. We challenge ourselves to find creative, constructive solutions to turn possibilities into reality.

CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT

• AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers, with each other, business partners and suppliers. 
• AbbVie as a responsible corporate citizen will adhere to these standards, as well as to local, national and international laws. 
• All AbbVie employees are responsible for maintaining the Company’s reputation for conduct in accordance with the highest level of business integrity, ethics and compliance with the law.  Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal. 
• AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

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