Clinical Training Manager(Eye Care)

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Summary of Job Description:

This position represents the affiliate’s medical/scientific voice of expertise for the hands on training of Ophthalmology surgeons on assigned Eyecare products.

The Eyecare Clinical Training Manager holds primary responsibilities in the overall management of Clinical Training Team to ensure efficiency in their infield activities, in the overall training journey and further certification of ophthalmology surgeons aiming to use XEN Glaucoma Treatment System comprised by XEN45 Gel Stent and XEN injector for the treatment of glaucoma, in the maintenance of professional relationship with ophthalmologists and other external stakeholders including ophthalmology nurses and with relevant medical societies through up to date scientific exchanges, in cross collaboration with Eyecare Medical colleagues including Medical Affairs Manager, Medical and/or Scientific Advisors, and Brand Teams members for the timely feedback on the issues and needs raised by the ophthalmology surgeons and nurses the Clinical Training Team is dealing with on a daily basis. The Training Manager should also be familiarized with up to date scientific/medical knowledge on glaucoma and with technical knowledge/skills on XEN Glaucoma Treatment System as well.

 

Major Responsibilities:

• Establish and maintain professional and credible relationships with external stakeholders through attendance of medical and scientific events including medical congresses, educational seminars and/or symposiums and other relevant events;
• Develop/update and execute the annual wet lab and surgical training program for Ophthalmology surgeons aiming to use XEN Glaucoma Treatment System to their patients;
• Ensure wet lab and surgical training for ophthalmology surgeons are conducted in accordance with the training guidance on scheduled dates and post-training logs/report forms are created and properly stored for potential inspections;
• Ensure proper certification of all ophthalmology surgeons undergoing wet lab and surgical training by confirming their proficiency in XEN Gel stent intra-ocular placement techniques prior to the introduction of XEN Glaucoma Treatment system to their patients;
• Ensure periodical engagement with certified surgeons to confirm whether XEN Glaucoma Treatment System and the wet lab and surgical training are satisfactory and well as whether any changes in the training program are needed;
• Ensure all Eyecare Clinical Trainers are properly trained and well skilled to provide ophthalmology surgeons with wet lab and surgical training/guidance on the technique for the intra-ocular placement of XEN Gel stent using glaucoma eye model;
• Provide feedback to Eyecare Medical Team on insights for the development/update of medical strategies, of scientific AGENDA for medical events including Advisory Board meetings, Individual Consultations, educational seminars and symposiums;
• Ensure accuracy and compliance with internal and local regulations in the technical responses for the unsolicited medical requests pertaining to the assigned eyecare diseases and products including XEN45 Glaucoma Treatment System;
• Develop/review periodically forecasts for the training materials (Binocular microscope, disposable glaucoma eye model, surgical devices such as knife/scarpel and forceps, etc…) and ensure adequate stock throughout the year by purchasing enough amount on time to avoid training delays;
• Ensure AEs are properly reported to pharmacovigilance by the ophthalmology surgeons or direct reports in accordance with internal policies and procedures;
• Develop and update together with Medical team members accurate medical/scientific core dossiers including training guidance for XEN Glaucoma Treatment System;
• Provide educational support to commercial colleagues (Sales and Marketing) on XEN Glaucoma Treatment System including training and medical input from Clinical Trainer perspective into commercial strategies and initiatives as required;
• Deliver scientific presentations and/or medical education programs to healthcare professionals in eyecare individually or in groups at medical booths or clinical sessions during medical congresses;
• Ensure compliance by all direct reports with all applicable national laws and regulations, guidelines, codes of conduct, AbbVie’s policies and procedures and accepted standards of best practice.

Qualifications

• Undergraduate degree in medical science or pharmacology is a MUST and advanced degree (MD, Pharm D, PhD or MSc) in relevant scientific discipline is preferred;
• Solid knowledge of pharmaceutical environment and demonstrated experience in different roles within Medical Affairs including Office Medical and MSL to advance is preferred;
• Demonstrated professional experience of minimum 3 years as People Manager in Medical Affairs, Clinical Development or other relevant department is a MUST;
• Professional experience of minimum 3 years in Ophthalmology field as clinical and/or device trainer is preferred;
• Ability to understand the unmet needs of key stakeholders, make decisions that have an impact and execute the integration and assimilation of insights into Medical team members and commercial colleagues;

 

Essential Skills and Abilities

• This function is typically field based with up to 40% of an individual’s working time spent in the office and remaining 60% in the field;
• Proficient with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, etc.);
• Must be at ease with technology (the use of various tools/systems to perform day-to-day tasks);
• Excellent written and spoken communication as well as presentation skills in Japanese, with a demonstrated ability to develop and maintain strong collaborative relationships with thought leaders, physicians and other relevant stakeholders;
• High proficiency in English reading, writing and speaking skills is a MUST (Versant Score: >54)
• High customer orientation.

 

アッヴィは、機会均等を重視する雇用主であり、誠実な企業活動、革新の推進、人々の生活への貢献、そして地域社会への貢献に努めています。雇用機会均等に向けて、障がいを持つ方々も積極的に支援しています。