Clinical Research Eligibility/Intake Specialist

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

Help connect patients to life-changing clinical trials.

We are seeking an experienced remote Clinical Research Intake Specialist to support patient recruitment for clinical trials with complex eligibility criteria. In this role, you will conduct more detailed secondary patient assessments with potential study subjects to identify to help ensure that patients scheduled for site visits meet study requirements while providing a supportive and professional patient experience. This role works closely with recruiters and research sites to improve screening efficiency and to ensure high-quality candidate identification for clinical trials.

Responsibilities:

• Conduct detailed patient intake calls to evaluate potential eligibility for clinical trials across multiple therapeutic areas

• Perform structured secondary screening interviews reviewing medical history, medications, diagnoses, and other eligibility factors

• Review study inclusion and exclusion criteria to assess potential patient eligibility prior to scheduling site screening visits

• Identify potential eligibility concerns or screen-fail risks early in the recruitment process

• Document patient screening results and intake notes accurately within recruitment systems

• Serve as a resource for recruiters by assisting with complex eligibility questions and study criteria interpretation

• Support screening efforts for studies requiring more detailed protocol review or specialized eligibility criteria

• Collaborate with research site teams to clarify eligibility questions and ensure patients are prepared for screening visits

• Assist with development or refinement of study-specific pre-screening questionnaires and screening workflows

Requirements:

• Bachelor’s degree in Health Sciences, Psychology, Public Health, or related field required; willing to accept 7+ years of experience in lieu of Bachelor's

• 7+ years of experience in clinical research recruitment, patient intake, healthcare coordination, or clinical trial operations

• Strong familiarity with medical terminology and clinical trial eligibility criteria

• Experience reviewing clinical trial protocols or screening patients for studies preferred

• Excellent patient communication skills and ability to conduct structured intake interviews

• Experience using CRM or patient recruitment platforms such as Salesforce preferred

• Strong organizational skills with the ability to document screening information clearly and accurately

Why Join Headlands Research?

• Work on a diverse portfolio of clinical trials across multiple therapeutic areas

• Collaborate with recruitment teams and research sites across a national network

• Play a direct role in connecting patients to innovative research opportunities

• Contribute to improving the efficiency and quality of clinical trial recruitment

If you’re passionate about patient engagement and enjoy digging into the clinical details that help make research successful, we’d love to hear from you.