Clinical Research Administrative Assistant

What You’ll Do

Front Desk & Patient Support

Greet and assist patients, study participants, and visitors with a warm, professional demeanor

Answer and direct phone calls, schedule appointments, and follow up with participants

Maintain patient and visitor logs to ensure an efficient check-in process

Keep reception and waiting areas clean, organized, and welcoming

Administrative & Research Support

Manage patient paperwork, obtain signatures, and maintain accurate records

Perform data entry, scanning, filing, faxing, and document archiving

Coordinate communication between patients and clinical research staff

Support participant recruitment efforts and follow-up calls

Learn study inclusion/exclusion criteria for active clinical trials

Clinical Research Exposure & Training

Shadow Patient Recruitment Coordinators and Clinical Research Coordinators

Assist with study materials, patient education resources, and documentation

Gain exposure to clinical trial operations and workflows

Site Operations & Compliance

Ensure office supplies and clinic materials are stocked and organized

Maintain confidentiality and adhere to HIPAA regulations and research protocols

What We’re Looking For

✔ Education:

High school diploma required

Currently enrolled in or recently completed a program in Biology, Psychology, Clinical Research, Healthcare Administration, Business, or a related field preferred

✔ Experience:

Prior receptionist or administrative experience preferred (healthcare or research setting is a plus)

✔ Skills:

Strong customer service and interpersonal skills

Excellent phone etiquette and scheduling abilities

Proficiency in Microsoft Office (Word, Excel, Outlook)

Strong organizational skills and attention to detail

Ability to multitask in a fast-paced environment

Ability to work independently and as part of a team

Bilingual (English & Spanish) preferred

✔ Preferred (Not Required):

Knowledge of clinical research or willingness to learn

Experience with CRIO

Bilingual - Speak fluent English and Spanish