Clinical Quality Program Coordinator

Why DelRicht Research?

Would you love to be a part of the cutting edge of healthcare and science innovation? Are you looking for a position that has sustainable opportunities for professional growth? We are a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and, ultimately, our goal is to get new medications and medical devices FDA approved. We are currently looking for a detail-oriented, confident Clinical Quality Program Coordinator to join our team.

DelRicht Research has been recognized as one of New Orleans Top Workplaces for 2023, 2024, and 2025! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction. 

NOTE: This is an onsite M-F position based at our New Orleans Corporate Headquarters location.

Who We Are

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 18 sites throughout the United States.

Clinical Quality Program Coordinator’s Main Objective: This role is responsible for supporting the Quality Assurance (QA) team with process improvement initiatives, as well as training, and trend identification across the site network’s clinics. The Clinical Quality Program Coordinator will maintain clinical trial data integrity to ensure site is audit ready at all times.

The Clinical Quality Program Coordinator will assist with oversight and maintenance of activities related to the conduct of clinical trials at the site including but not limited to:

Complete Quality Assurance (QA) chart reviews, ensuring consistency, accuracy, and timeliness

Ensure that clinical trial protocols are being adhered to 100% of the time

Coordinate, communicate and collaborate with clinical teams across our site network

Maintain a working knowledge of FDA regulations, GCP/ICH guidelines, organizational SOPs, guidance documents and study protocols

Detail plans for timely correction of electronic source errors

Ensure both inter- and intra-site consistency in source completion

Manage and report charting trends to leadership

Assist with training for both clinical teams and the QA department

Assist the QA manager with internal team training, developing and disseminating reports, and management tasks related to QA Coordinators

The right candidate will:

Required: Minimum 3 years of professional work experience

Required: B.S or B.A from any accredited university in any degree

Required: Experience in a clinic, quality assurance, project management, or similar healthcare environment

Required: Familiarity with medical intake and terminology, 

Required: Experience with quality assurance (does not have to be in healthcare)

Preferred: Experience working within cross-functional teams on process improvement initiatives

Preferred: Familiarity with clinical charting and clinical reports.

Be self motivated, energetic and positive

Be a team player with excellent communication skills

Be comfortable speaking to external and internal stakeholders and leaders

Ability to work autonomously with a high level of self accountability

Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals

Believe in high quality and have a high standard of compliance to our study protocols

Be remarkably organized with effective time management skills

Be skilled at problem solving and solution focused

Manage multiple tasks and clinical trials efficiently

Accept ownership of tasks from inception through completion and assume responsibility for personal success

Coffee drinkers preferred. Tea drinkers accepted.

DelRicht Research’s Core Values: Production, Humility, Consistency

Production:

We deliver on our promises

We have a bias towards action: we value independent problem solving

We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company

Humility:

We support each other relentlessly

We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a ‘can do’ attitude

We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us

Coachable: we all love to learn, we are willing to be taught and will adapt quickly

Consistency:

We always are able to execute: we get it right the first time and promote ‘touch it once’ accuracy

We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done

We are calm under pressure: we can maintain stable performance when under heavy pressure or stress

Our team comes first so here are some of the perks and benefits at DelRicht Research:

Comprehensive benefits - medical, dental & vision

Generous Paid Time Off that builds throughout your career with the company

Even though we are in healthcare, we do not work nights, weekends or long day shifts (yes nurses love us)

401K (including discretionary match/profit sharing)

Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals

Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!

Website: www.delrichtresearch.com

Patient Testimonials: https://delrichtresearch.com/testimonials/