Clinical Manager, Dental AI Quality & Validation

About Us:

VideaHealth is a cutting-edge AI-powered solution for dentistry, developed by a team of seasoned leaders, engineers, AI scientists, and clinicians spun out of MIT. Our vision is to be the first company to diagnose a billion people globally. Our product is already used by thousands of dental clinicians to improve the quality of care through faster diagnoses, increase operating efficiencies, and improved patient understanding.

About The Role:

We are looking for a Clinical Manager to join our growing team. This role serves as the clinical expert for ensuring the accuracy, safety, and real-world effectiveness of our AI-powered products. You will lead internal QA/QI efforts to validate product updates, AI model changes, and new customer onboarding, while directly evaluating model performance through case review and diagnostic accuracy assessment. Acting as a clinical liaison between customers and internal teams, you’ll help translate clinical workflows into actionable product insights, inform go-to-market strategies for new features, and provide expert clinical guidance across the organization. In close partnership with data science, engineering, and product teams, you’ll turn clinical feedback into meaningful model improvements, education, and documentation that support scalable, high-quality adoption.

Responsibilities

• Lead the internal QA/QI process for validating product updates, AI system changes, and onboarding of new customer groups.

• Validate AI model performance by reviewing cases, assessing diagnostic accuracy, and providing clinical feedback to the data science and engineering teams.

• Serve as a clinical liaison to customers, helping them understand and optimize use of AI tools in real-world clinical workflows.

• Collaborate with the product team to shape go-to-market (GTM) strategies for new AI features and enhancements, ensuring clinical accuracy and user alignment.

• Partner with technical teams to translate clinical insights into model improvements and usability enhancements.

• Provide clinical education and guidance across internal teams to improve understanding of diagnostic standards and radiographic interpretation.

• Support internal and external clinical documentation, training, and validation reports.

Qualifications

• Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) required.

• Active dental license (U.S.) in good standing.

• Minimum 3–5 years of clinical practice experience with strong diagnostic and radiographic interpretation skills.

• Experience with dental imaging systems (2D, 3D, intraoral scanners) and familiarity with dental technology workflows.

• Demonstrated ability to communicate complex clinical concepts to non-clinical audiences.

• Strong attention to detail and commitment to clinical quality and integrity.

• Experience working cross-functionally in a product-driven organization is a plus.

Don’t meet all the listed requirements? We still encourage you to apply! We are looking for the right teammate who is excited to contribute to our mission and are flexible on level of experience.

VideaHealth is committed to cultivating an equitable, inclusive, and supportive environment for all employees. We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

VideaHealth is supported by some of the best investors in the world, having raised over $67M in Venture Capital from Tier 1 investors such as Threshold ventures, Spark Capital (Twitter, SnapChat, SmileDirectClub), Zetta Venture (Kaggle), and Pillar VC (PillPack), as well as angel investors such as Frederic Kerrest (Co-founder of Okta). Our work has been featured in TechCrunch, Wall Street Journal, and many other outlets.

If you want to join a breakthrough healthtech company and help accelerate its impact and growth, we encourage you to apply for this exciting opportunity!