Clinical Intake Specialist - Clinical Research Trials

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

The Role

Headlands Research is seeking a Clinical Intake Specialist who can combine their clinical expertise with strong communication skills to screen prequalified participants for clinical research studies. The ideal candidate will have prior experience working in a psychiatric practice environment, with active involvement in the care of these patients.

Duties/Responsibilities

• Conduct virtual video and/or phone visits with potential participants to assess eligibility for clinical research trials based on study inclusion and exclusion criteria across multiple trials.

• Collect and document detailed and comprehensive medical history, including but not limited to reviewing medical records, screening results, current and past diagnoses, medications, allergies, lifestyle habits, etc.

• Utilize clinical judgment to determine if potential participants meet inclusion and exclusion criteria to move them forward to participate in the trial.

• Accurately enter collected participant information into our Clinical Trial Management System (we use CRIO) while maintaining proper documentation practices

• Coordinate with study site team members to schedule participant on-site screening appointments.

• Answer participant questions , address concerns, and provide necessary information to potential participants

Requirements:

• Master's degree in Psychology OR current and unencumbered license to practice as a Nurse Practitioner or Physician Assistant within the United States required.

• Minimum of 5 years of work experience providing extensive care for psychiatric patients.

• Familiar with diagnostic criteria and assessments to determine them per the DSM-5

• Prior experience administering common psychiatric rating scales including but not limited to:

• Hamilton Depression Rating Scale (Ham-D)

• Hamilton Anxiety Rating Scale (Ham-A)

• Montgomery-Asberg Depression Rating Scale (MADRS)

• Mini International Neuropsychiatric Interview (M.I.N.I)

• Structured Clinical Interview for DSM Disorders-Clinical Trails (SCID-CT)

• Mini Mental State Exam (MMSE)

• Clinical Global Impression Scales (CGI-S, CGI-C, CGI-I)

• Must be tech-savvy and able to seamlessly work in a fully remote position using multiple systems.

• Highly experienced with EMRs; experience with Clinical Trial Management Systems preferred

• Experience with a CTMS system, CRIO preferred

• Excellent communication and interpersonal skills to build rapport with potential participants over the phone.

• Strong attention to detail to accurately capture and record medical information.

• Ability to navigate complex medical terminology and understand clinical research protocols, inclusion/exclusion criteria, and prohibited medications.

• Knowledge of HIPAA regulations and Good Clinical Practice (GCP) guidelines

• Strong oral, written, and interpersonal communication skills and ability to understand and apply protocol Inclusion and Exclusion criteria to each participant

• Bilingual preferred