Clinical Functional Consultant (amPHI- Pre Hospital Solution)

Do you want a job with a purpose?

And do you want to make healthcare safer, better and more reliable?

Join our Team!

Join us as a Clinical Functional Consultant (amPHI) at Dedalus, one of the World’s leading healthcare technology companies, on our Professional Services Team in Australia (East Coast and South Australia) do the best work of your career and make a profound impact in providing better care for a healthier planet.

What you’ll achieve

As a Clinical Functional Consultant (amPHI) you will be part of our highly successful Professional Services team working closely with Solution Specialists, Project and Product Managers, Support and Development teams, playing a key role in documenting and delivering project requirements.

Role Summary

We are seeking a qualified and experienced Paramedic with a strong background in pre-hospital/ambulatory information systems. This role will focus on the successful implementation of the Dedalus amPHI product in the ANZ region, as well as post go-live support and customer consultation.

The role includes interaction with resources from across the globe to achieve desired outcomes.

You will

• Take a lead role in the implementation of the amPHI solution and other Dedalus applications
• Provide support for Dedalus clients under the direction of the PS Clinical Solutions Manager
• Assist Project Manager/s in the execution of project activities
• Perform Functional, Performance and Integration User Acceptance Testing
• Provide System configuration during an installation as indicated in the contract
• Perform Software issue reporting, investigation, resolution and documentation
• Provide client training/consultations for the amPHI product suite
• Liaison with clients re: functional queries/possible change requests
• Support establishment of new site databases (with localised configuration and other aspects)
• Identify issues/enhancements during implementation phase and reporting these to relevant Project Managers and Development heads.
• Participate in tender responses for completion of functional responses
• Conduct solution/application demonstrations
• Assist in Implementation Planning Studies prior to implementation of Dedalus product or solutions and assist sales with Product queries
• Maintain current knowledge of evolving trends and standards in health informatics in relation to healthcare opportunities and ensure timely communication of potential impacts or improvements to our healthcare product offerings
• Contribute to our aspirations as a thought leader and innovator regarding improving healthcare outcomes
• Assist in the education and mentoring of other staff to provide greater levels of customer engagement and improve the quality of service and software delivery
• Participate in issue identification and rectification as required with support and product management teams

Take the next step towards your dream career

At Dedalus Life flows through our software. This role is a unique opportunity to bring your paramedic expertise and healthcare information systems knowledge to a leading organisation committed to advancing healthcare outcomes. Join Dedalus and make a meaningful impact in the ANZ healthcare sector.

Essential Requirements

• A degree or equivalent qualification in Paramedic science.
• Minimum 5 years functional experience in the healthcare setting.
• Experience with pre-hospital information management systems Clinical Information management systems, electronic Medication Management (eMM), or similar products
• Highly developed experience and skills in presentation delivery and public communication
• High-level of knowledge with Health Industry Skills in business analysis, and requirement definition

Desirable Requirements

• SQL basics for database interrogation is desirable
• Has a strong proficiency with Clinical Information Management products and understanding of requirements around integration of third-party systems. This includes supporting, troubleshooting, and configuring clinical systems.
• Required to work in a combination of office environment, customer location or remote.
• Travel for customer meetings or project "go lives" domestic and or international on need basis
• Some flexibility with working hours as required to work with Dedalus teams in different time zones.
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We are Dedalus, come join us

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.

Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.

Application closing date: 06-April 2026

Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make and, on this journey, we must remain authentic and realistic but also ambitious.

Our diversity & inclusion commitment – Dedalus Global

Life Flows Through Our Software

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