Clinical Educator

Transcarent is Hiring for a Full Time Clinical Educator. This position is Remote.

Applicants with who thrive in a fast‑moving environment, easily adapts to new technologies and shifting business needs, works efficiently in a high‑volume and fast‑paced setting while maintaining flexibility, strong facilitation experience, excellent multi-tasking skills, manage end to end project coordination experience, and educating Clinicians (i.e - Registered Nurse, Dietitians, Social Workers, Pharmacists, and Physicians) this opportunity is for you!

About this role

The Clinical Educator plays a critical role in developing and implementing standardized orientation curriculum and ongoing educational offerings to drive operational efficiencies, maintain up to date clinical standards, meet regulatory requirements such as NCQA, and various clinical operational support to business needs.

This team member will be integral in all aspects of clinical education including analysis, planning, design, development, implementation, and evaluation to ensure operational success, clinical processes and operations.

What you’ll do

• Serve as a clinical education subject matter expert (SME) understanding the scope, complexity, processes, services, and vision of the Population Health Care Management programs.

• Promote and drive comprehensive clinical excellence and clinician acumen. 

• Collaborate with leadership to actively identify, participate in and drive operational strategies

• Lead, implement and manage educational and quality initiatives to deliver desired outcomes.  

• Collaborate and solution with cross functional SMEs and teams to optimize care programs and delivery; develop preceptorship and mentorship programs to extend and support new hire education; develop and support existing clinical workflows to ensure evidence-based clinical programs.

• Leverage and apply adult learning principles to design and deliver clinical education programs and resources.

• For example, documentation guidelines and materials, educational scenarios and activities to develop and strengthen clinical skills regarding motivational interviewing, self-management support, shared decision making, etc.

• Examples include but are not limited to: Documentation guidelines and materials, educational scenarios and activities to develop and strengthen clinical skills regarding motivational interviewing, self-management support, shared decision making, etc.

• Develop and deliver clinician and management education materials (such as process guides, scenarios, participant guides, skills practices, knowledge checks, resources, etc) to supplement learning activities and clinician resources.

• Regularly evaluate and update curriculum to maintain industry standards and best practices; Ensure identification and utilization of educational strategies and approaches in delivery methods, tools, materials, and mediums to align with adult learning principles and virtual training trends with the goal of increasing participant engagement.

What we are looking for:

• Team members who possess enthusiasm, a strong work ethic and integrity. Someone who can successfully collaborate and perform within a matrixed environment.  

• Active Licensed Registered Nurse with a Bachelors Degree or a Masters of Nursing Degree

• A minimum of 3 years of experience in educating health care clinicians (RNs, RDs, Pharmacists, SW, and Physicians).

•  Exceptional facilitation skills.

• Experience in training both licensed and non-licensed staff.

• Experience in EMRs, Adobe, Microsoft Office, Power Point, and Excel. Bonus is experience in using 360 Articulate Storyline or Iorad tools.

• Exceptional communication skills, both written and oral; ability to actively listen, ask open-ended questions, clarify, confirm, and understand perspectives across a range of different organizations and personalities.

• Ability to multitask, prioritize, adapt to change, work well under pressure in an entrepreneurial environment, and manage a project from start to finish. 

As a remote position, the salary range for this role is:
$90,000—$110,000 USD

Who we are

Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with the WayFindingᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers. Our WayFinding experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions, and virtual primary care, works seamlessly with comprehensive Care Experiences – Cancer Care, Surgery Care, and Weight Health – to support people with all of their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members. For more information, visit transcarent.com, and follow us on LinkedIn.

At Transcarent, our values guide everything we do:

• People First: We prioritize our Members, clients, and each other in every decision

• Care: Every decision starts with improving health and care for our Members

• Resilience: We push boundaries and take the uncharted path to change an industry

• Results: We take ownership, solve with speed, and deliver for our people and each other

• Humble and Human: We lead with humility, bring fun to tough moments, and go further together

Total Rewards

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.

Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental, and vision coverage

• Competitive 401(k) Plan with a generous company match

• Flexible Time Off/Paid Time Off, 13 paid holidays

• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance

• Mental Health and Wellness benefits

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.