Clinical Director (DACH)

Who is Heidi?

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than ten million patient visits each month are powered by Heidi across 190 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly USD$100 million in total funding, Heidi is expanding across ANZ, the USA, UK, Canada, and Europe, partnering with major health systems

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

About the Role

Heidi is expanding across the DACH region and is hiring a Clinical Director to lead high-stakes engagement with ministries, health authorities, major hospital groups, academic institutions, and strategic partners.

This position is suited to one of two profiles:

• A senior clinician or CMO-level leader with the commercial acumen, gravitas, and strategic capability to support system-wide transformation; or

• An experienced healthcare executive with deep networks, strong enterprise relationships, and a demonstrated ability to navigate complex procurement pathways and multi-stakeholder environments.

The Clinical Director is a senior, externally facing role with full accountability for accessing enterprise deals, partnership development, and commercial outcomes. You will shape Heidi’s strategic approach, secure lighthouse health-system relationships, guide pilots through evaluation to scale, and provide executive sponsorship to local operators across the region.

You will operate with substantial autonomy and the full support of Heidi’s global leadership team.

Key Responsibilities

1. Strategic Market Leadership

• Shape Heidi’s regional strategy and market-entry approach in partnership with global leadership.

• Identify system-level opportunities, care-model transformation initiatives, and high-value partnerships.

2. Government, Health System & Enterprise Engagement

• Build and maintain executive-level relationships across ministries, regulators, health authorities, hospital networks, and clinical leadership.

• Convert strategic discussions into pilots, structured programs, and long-term adoption pathways.

3. Brand Ambassador and Clinical Thought Leadership

• Represent Heidi’s clinical, operational, and AI capabilities in senior forums.

• Guide the design of use cases, evaluation metrics, governance structures, and clinical integration models.

• Build a national presence for Heidi through writing, speaking, digital media, and participation in industry forums.

• Contribute to or author whitepapers, clinical explainers, long-form content, and national webinars.

4. Commercial Influence

• Secure high-impact hospital and health system partnerships with health systems and vendors that establish credibility and unlock scale.

• Support enterprise sales cycles as a credible national clinical leader.

• Join executive-level customer conversations to explain clinical value, workflow impact, and product differentiation.

• Provide case studies, clinical narratives, and national-specific evidence for GTM teams.

5. Executive Sponsorship & Team Enablement

• Partner with the Country GM, commercial leads, marketing, and global product leadership.

• Provide senior coverage alongside local operators in key events, meetings, evaluations, negotiations, and governance reviews.

• Mentor regional sales, partnerships, and implementation teams without displacing them.

6. Market Intelligence, Policy & Risk

• Surface insights on health system structure, procurement processes, clinical governance requirements, and AI policy shifts.

• Advise global leadership on regional risks, opportunities, and strategic inflection points.

7. Product Influence & Workflow Design

• Work closely with Product and Engineering to shape national workflow configurations, specialty adaptations, and user-need-driven prioritisation.

• Lead national-level structured feedback cycles, case reviews, and insight reporting.

• Translate clinical requirements into clear, actionable product specifications.

About You

You are an accomplished healthcare leader who can operate credibly at the highest levels - whether your path was clinical, operational, or commercial.

You may be a fit if you are: A senior clinician, medical director or CMO-type or a seasoned healthcare executive with deep enterprise experience and networks.

You bring:

• 10+ years of leadership experience in hospitals, health systems, digital health, medtech, healthtech, or government-facing healthcare roles.

• Strong enterprise and system-level networks across hospitals, ministries, clinical leadership, and/or channel partners.

• Proven ability to translate clinical or operational insights into commercial and strategic outcomes.

• High credibility in executive, clinical, and government settings; comfortable navigating long-cycle engagements.

• A “builder” mindset - able to craft regional strategy, shape lighthouse opportunities, and help local teams execute.

• Thoughtful communicator with cross-cultural fluency: English and German essential

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.

• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you should Join Heidi 🚀

• Real product momentum. We’re not trying to generate interest, we’re channeling it.

• Equity from day one. When Heidi wins, you win. You’ll share directly in the success you help create.

• Unmatched impact. Play a pivotal role in shaping our GTM efforts at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day.

• Work alongside world-class talent. Join a team of operators and builders who’ve scaled unicorns.

• Global reach. Help shape our international expansion as we bring Heidi to key international markets.

• Growth and balance. Enjoy a personal development budget, dedicated wellness days, and your birthday off to recharge.

Heidi’s commitment to Diversity, Equity and Inclusion

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.