Client Support Associate

AlphabeInsightInc

Boston, MA, United States permanent

Posted: April 10, 2026

Job Description

At Park 6 Logistic, we are committed to delivering operational excellence through precision, efficiency, and innovation. As a growing logistics and production support company, we take pride in maintaining high standards across all our processes while fostering a professional and collaborative work environment. Our team is driven by reliability, attention to detail, and a shared commitment to continuous improvement

We are seeking a motivated and detail-oriented Client Support Associate to join our growing team. In this role, you will serve as a key point of contact for clients, ensuring smooth communication, resolving inquiries, and supporting daily logistics operations. This position is ideal for someone who thrives in a fast-paced environment and values delivering outstanding customer experiences.

Responsibilities

• Serve as the primary contact for client inquiries and support requests
• Provide timely and accurate information regarding services and operations
• Coordinate with internal teams to ensure efficient service delivery
• Maintain and update client records and documentation
• Identify and resolve issues while ensuring client satisfaction
• Assist in improving processes to enhance overall service quality
• Monitor client accounts and follow up on ongoing requests

• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Problem-solving mindset with attention to detail
• Ability to work both independently and within a team
• Professional attitude and commitment to client service excellence
• Basic proficiency with office tools and systems

• Competitive salary
• Growth opportunities within the company
• Supportive and collaborative work environment
• Skill development and career advancement potential
• Stable full-time position with consistent schedule

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