Client Strategy Lead - Amazon

The Bluebird Group is a manufacturer’s representative and consulting firm serving as an invaluable partner to some of the most innovative brands and multinational retailers. We are committed to delivering innovative solutions, focusing on growth, expertise, data, and fostering relationships.

The Client Strategy Lead is responsible for managing brands with support from their manager. The client team leads as a jack of all trades for their client set. The Lead serves as the main point of contact for day-to-day operations and ensures strategies are successfully implemented. This role requires a hands-on approach, working across various areas. Their goal is to help brands make informed decisions that drive long-term growth and success in major retail channels.

Responsibilities:

Responsible for the creation of omni-retail strategies driving towards your client goals with oversight from your manager.

Utilize disparate data sources to discover trends, build strategy, communicate effectively to clients and retail partners, prepare monthly, quarterly, and/or annual business reviews, and create and analyze sales/inventory forecasts.

Handle communications tactfully and present data and recommendations in a way that impacts the company's position, prestige, relationship, operations, and end results.

Gather accurate and timely knowledge of omni retail trends, data needs, client competitors, and an overall pulse of the industry that will empower you to make strategic pivots as needed.

Use structured processes with clear communication to make decisions that affect the operating efficiency both internally and externally.

Responsible for the development and maintenance of project management including assigning and checking work, assisting and instructing as required, and performing closely related work.

Assume full responsibility for managing the lifecycle of your client (meeting preparation, communication, timeline updates, ad hoc requests, project status, sales & competitive trends, etc.) and accountable for next steps.

Create documentation related to client strategy processes and continually update previous processes for relevancy

Maintain, update and audit platform items and lead your client set in the basic operational requirements of retailers.

Experience calculating financial formulas: profitability, revenue, margin, etc. both from an OS and client set perspective.

Desired Qualifications:

Has experience working with Amazon Vendor and Seller Central and/or Walmart Retail Link and Supplier Center

Entrepreneurial Spirit – ability to pivot quickly, a curiosity to learn, and a sense of ownership and confidence in leading clients and cross functional partners

Strong and tactful communication skills (written and verbal) to build relationships with internal and external contacts, discuss problems, present data and give recommendations.

Strong time management skills, with the ability to manage multiple priorities and meet deadlines.

Proficiency in manipulating data through excel to tell a story.

Strong organizational skills and attention to detail.

Proficiency in developing visually appealing and effective presentations

Understands financial responsibility and the management of funds and inventory.

Able to take constructive feedback as a tool for professional growth

Demonstrated ability to remain calm and make decisions under pressure in a fast-paced, demanding, and ambiguous work environment

Exudes the character traits: hungry, humble, EQ, excellence, transparency, relationship, ownership & teamwork

Excellent in Microsoft Office Suite

2 years of relevant work experience - CPG experience preferred

Bachelor’s Degree (or experience equivalent to four years of college) in a related field

Bluebird prioritizes the inclusion of diverse perspectives. We aspire for all team members to feel like this is a place where they belong. Where they are respected by the company and are empowered to impact the business and achieve their full potential. We understand that relationships built on trust, respect and communication better serve our clients, team members and business.

Disclaimer: This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, might be required.